James
ABOVE AND BEYOND.
After receiving the foam for my RV cushions, I saw one was too short. I contacted Shawna , who was eager to make things right for me. We hung up so she could locate a replacement for me and would call me back. In the meantime, I discovered it was my mistake. Shawna called back to say she was shipping out the replacement. I was obligated to admit my mistake and was very happy to hear her say she would still ship out the replacement foam.



