Erma G.
Great fish - horrible shopping experience. Personal information compromised by Nordic Catch.
Update - to be fair: we had the Wolffish last night and it was delicious. Nordic Catch sells a wonderful variety of fish, at competitive prices. Received the order promptly - less than 24 hours! - everything still frozen - so that went fine. My big gripe with Nordic Catch is that their e-commerce platform DEFAULTS to signing you up for a Shopify/Shop account, even when you DECLINE that at check out. I placed my first order, paid with my credit card, declined the "Shop" offer - all good, right? WRONG. I was immediately bombarded with emails and text messages from Shopify / Shop, insisting that I complete the registration of my account, etc. I contacted Nordic Catch - and they informed me that Shopify is the "platform" they use, so ALL of their customers are automatically enrolled whether they like it or not. So Nordic Catch is sharing my personal and payment information with a nagging, spamming e-commerce platform that I want nothing to do with. I did request that Shopify / Shop delete my account - but first they forced me to complete my "enrollment" before I could request the account be deleted. And who knows if they really will delete it? In addition, I found out that once Shop/Shopify has your information, they track you all over the internet and hi-jack every purchase you make on any site that uses Shop/Shopify. To say this is an invasion of privacy is an understatement. I'll be dragging this unwanted Shop association around with me like a string of old tin cans. This kind of thing makes me FURIOUS. I will never place another order with Nordic Catch, because I value my personal privacy. I encourage anyone who orders from Nordic Catch to be very sure they want to be enrolled in a Shopify/Shop account, because that's IS what is going to happen to you. And while I appreciate the response below - it's more or less the same that I got via email - a polite version of "sucks to be you". Ironically there IS something that Nordic Catch could do about this: use a different "platform", or at least set it on their website so that it does not default all orders to Shop.
Response from Nordic CatchFeb 18, 2026
Hello Erma, I'm sorry to hear about the experience with Shopify and their Shop app. While we have no direct control over Shopify and the way they market to customers; we, like thousands of other online merchants out there, rely on their platform to run our business. I'm sorry that our affiliation with Shopify has indirectly affected your desire to shop with us again. We wish there was more we could do on our side. All the best, Nordic Catch


