NordicbiolabsReviews of nordicbiolabs.com

Having problems using - received no response to help communication submitted

Took a month to get it. It didn’t fit. I asked for a refund and they put up multiple barriers to get a refund. Then say it can take 30 business days to get a refund. But at this point I find them to be dishonest. $200 for a hat with led lights. Come on. What a scam.

The product has no battery so it needs to be plugged in to get to work, nowhere, on their website, is stated clearly that has no battery. They claim to give an immediate refund if the request is made during the shipment and the cup is unused (mine was also unopened!) so I called them to have a refund but it was like talking to a rubber wall. They didn't want to acknowledge the problem, proposing I buy a power bank. Again, I insisted on the refund but uselessly, at the end they proposed to give me a power bank which I accepted to move on. After 10 days they sent a $ 1,95 Chinese power bank extremely dangerous, since it opens during use, exposing wires and electronic components and that needs to be filled with rechargeable batteries at my expense ( I have photos!). No way I can use that power bank. Also, they compare their product to other more expensive ones, forgetting to write that their laser cup has 110 lasers instead the competitors have 272 medical-grade lasers. Good luck if something goes wrong and the buyers ask for a refund!

I didn’t receive my order. Weird you’re asking for a review. So far, one star. Also, it’s made in China. I wouldn’t have ordered it if I’d known.

I still haven't received it

I can not get my cap to work. It turned on 3 times now it will not turn on