Sarah
Absolutely despicable…sneaky and…
Absolutely despicable…sneaky and criminal…lured me in with a couple quid fee for the results of a quiz and then I suddenly realised just under 40 quid a month was coming out of my account from them…some kind of hidden subscription fee. PayPal managed to stop any future payments but they refused paying back the 3 other payments saying that the seller had said their records show the ‘item’ had been delivered to me??? Lesson learnt…never taking part in one of these quizzes again online!
Response from NordicalabSep 28, 2026
We're sorry to hear this. What typically happens is that the initial fee starts a short trial, which automatically converts into a recurring subscription unless it's cancelled beforehand — we're sorry it wasn't clear for you. Please reach out through our Contact Us page (https://nordicalab.com/contact) with your account details so our support team can look into the disputed payments directly.