Aria B.
CS is not good
The product is ok, but I am writting about cusomer service experience. I have bought a subscribtion for 3 pack plan. I wanted to cancel it right after buying as I just wanted to get the deal, but forgot and they have charged me after 3 months. I wrote to their email nordburn.com and they have replied, that they will cancel it for future payments. But I wanted it to be canceled for this one as well, they can keep the product as I still have capsulles left. But they said their policy is for future charges only. Lady name was Anna, she was not a flexible CS rep.