NoorartReviews of noorart.com

I’m very disappointed with the return policy. For such a large company, I expected a much more reasonable and customer-friendly process. The current policy feels unnecessarily restrictive and inconvenient. I hope noorart reconsider and improve it for future customers.

Support was helpful for my order before Ramadan.

Clean books arrived on time, very smooth

Kutubee, platform works good on Android, nice books

Excellent selection of products with heavy discounts and great deals for customers. Ordered from UK & mashalla the service was excellent, with great communication from team throughout. It would be great to have a better stocked UK division. Great overall service bearing in mind the rising cost of postage.

Great fast service

The variety sets of books and the levels. It makes it easier for me to teach the kids Arabic as a second/third language.

The returning policy is very unfair for the customer. They want the customer to pay for the returning cost. Besides, they mislead the costumers when they do the orders. They always ask that the communications on phone to be in Arabic and they have very poor communication skills. They want everything for their benefits . There’s zero customer satisfaction. The conversation with them takes long time and the girl who answers the phone never make customer know the manger name or whom we can communicate with when we receive orders that didn’t match what’s online. They just want to grab customers and their service after sales is very bad.