Nom NomReviews of nomnomnow.com

Response from Nom NomMay 8, 2024

Thank you for sharing this! We are so thankful that we get to serve your dog 🐾

Response from Nom NomMay 8, 2024

Thanks for reaching out Jean! We do expect the dry ice to sublimate by the time the order reaches you. As long as the meals still feel cool to the touch as though they had come out of the refrigerator they are still safe to serve or freeze. If this was not your experience, please contact our Care Team at [email protected] so we can assist directly.

Response from Nom NomApr 10, 2024

Thank you for sharing your feedback with us! We understand that transitions can be tough for some pups. We're here to offer transition tips or suggest different recipe options to make the process smoother. Your insights about the meal packaging is important to us, and we'll definitely pass this along. If you have any other questions or need further assistance, please feel free to reach out!

Response from Nom NomApr 5, 2024

Thank you so much Jeff!

Response from Nom NomApr 4, 2024

Hi Victor, we truly appreciate your feedback! We are always looking to improve. We send out a reminder email 24 hours prior to your order placing in the event that any changes need to be made. Please let our team know if you are not receiving these messages as we want to make sure we are helping wherever we can. In your online account as well, you can find those updates you are looking for!

Response from Nom NomMar 7, 2024

We regret to hear that your pup didn't enjoy our meals. If you're interested, we'd be happy to provide some of our best advice for picky eaters. Don't hesitate to contact our Care Team through the “Contact Us” link on our website – we're here to help! 🐶

Response from Nom NomMar 7, 2024

Hi there! Thank you so much for sharing this. We are so happy to know we were able to help 🐾