Nom NomReviews of nomnomnow.com

Response from Nom NomSep 28, 2018

Thanks for the note! You can learn more about how to best recycle and reuse NomNomNow packaging on our blog here: https://www.nomnomnow.com/blog/recycling-pet-food-packaging. We hope that information is helpful! Please know we also offer our Nommers the option to switch to one meal bag per day to reduce to use of plastic. And it's wonderful to know your picky eater can enjoy our Chicken Chow-Wow—if you need more tips on coaching a picky eater please don't hesitate to reach out to us at [email protected] or (415) 991-0669 :)

Response from Nom NomSep 28, 2018

Thank you so much for your kind compliments—we're so happy to hear how much sweet Zora enjoys her healthy, fresh food meals! Please know we are happy to offer a multi-pet discount should you welcome another fur baby into your family :)

Response from Nom NomSep 28, 2018

Thanks for the note! As a pup's gut flora needs to adjust to any new diet, a transition is certainly important. When you first sign up, we include transition portions in your first delivery to be mixed with half of the previous diet so that any upset tummy is minimized. Instructions for this is included in the Welcome Booklet you receive in your first delivery. We know every pup is different so, if you find your pup needs a little more of an ease-in period, we're happy to discuss your options as well as some tips and tricks to ensure a smooth transition. Please email us directly at [email protected] or reach us at (415) 991-0669—we're here to help :)

Response from Nom NomSep 28, 2018

It's so wonderful to know your sweet Lily loves her healthy, fresh food meals! We're sorry to hear you don't enjoy the new banding, we'll be sure to send this feedback to our team as we are always working towards improving. Thank you!

Response from Nom NomSep 27, 2018

Thank you for the kind compliments! We hope to offer the value of delivering home-cooked meals straight to the doors of pet parents to take the prep work and guesswork out of giving a fresh, balanced meal to their fur babies. But, please know, we completely understand and believe it's important to take into account pet parents' budgetary needs. This is why we're always happy to work with you to create an even more customized meal plan for your four-legged loved one that works with your budget by discussing the different options to help get your cost down a bit. Please email us at [email protected] if this is something you'd like to learn more about :)

Response from Nom NomSep 27, 2018

That's just the kind of excitement at mealtime we expect to see on a fresh food diet! It's truly wonderful to know your pup enjoys our meals that much! We're truly sorry for the mix-up in the beginning and are thankful for the opportunity you provided us to make it right. We are glad to know you find value in our healthy meals and appreciate having you and your sweet girl as part of our family!

Response from Nom NomSep 27, 2018

We certainly try to ensure our customers feel supported so thank you so much for your kind compliments! It's great to know just how much your sweet pup loves our fresh food meals and even better to know her health is improving. And, yes, we have recently begun rolling out new packaging based on feedback just like yours so thank you for taking the time to help us improve and provide only the best for our Nommers!

Response from Nom NomSep 27, 2018

We're so glad to hear you've been happy with our fresh food meals and the value that they offer you and your Nommers :)