Nom NomReviews of nomnomnow.com

Food prep was good the first go round. Secound time not so good. We have canceled our food orders for now.

The packaging is messy

My dog loves the Nom Nom food chicken recipe. The first order arrived as planned. The second order was delayed a day and arrived defrosted. Living in a warm climate, it is important to have the food arrive when scheduled. If it happens again, I will have to cancel my subscription.

Instructions for delivery not followed x 2 now

We have a 4 yo Pyrenean Mastiff girl who is picky and has a very sensitive stomach. She might be allergic to chicken and beef. Started Nom Nom pork 9/2024. She loves the food and is excited to eat. Initially her poops were perfect on 100% Nom Nom - better than ever. But over the winter has not been great with several bouts of diarrhea. We tried blending with 50% with her old kibble, with Science Diet W/D but poops are still not very good. I am also not a fan of Nom Nom's packaging -about half are not vacuum sealed and have leaked when defrosted; several are underweight. We have also tried other brands Farmers Dog and Ollie pork recipes - their packing is better and the food smell better to me; her poops were OK but not great. We will continue to try Nom Nom pork for now because I have a lot in my freezer but may end up switching protein or brands.

Pippa loves Turkey but sometimes skips her Nom Nom dinner, about 50% of time she catches up next time around

The rubber bands used when packing are on so tight they have cut into multiple packs causing them to open and leak when thawing out. I reached out to customer service and requested that rubber bands not be used when packing, but just recently received a shipment of food and the rubber bands are still being used and are still wedged into the packs, not sure how many more may be damaged and won’t know until thawing out and they start leaking on refrigerator shelf.

It is difficult to give an accurate assessment of my dog's reaction to your food because he is currently having some medical issues and has little interest in food. He has two doctor's appointments scheduled this week to determine a course of treatment. Unfortunately the order had shipped before he developed the lack of appetite. One criticism I have about the delivery of the food is that several packets are bound together with rubber bands and it is difficult to separate the frozen packets to make them fit in the freezer. It is difficult prying them apart.