Nom NomReviews of nomnomnow.com

NomNomNow agent forgot to reactivate my feline account and her delivery was not on time with the canine order. Although they did send it our the following week it was clearly an error on the company and not myself. I do feel that at least a discount should have been warranted for their mistake and my inconvenience. There was not a discount or even and little extra in the off delivery. The agent was very kind and it was adequate customer service but not great customer service.

I don’t think the calorie intake formula is correct, my dog is starting to look like a crackhead. Had to up his calories way more than suggested....

My boys love the food. Recommended nomnomnow to several friends and they are now customers. The one thing I don’t like, is that the portions are not the same weight, they differ up to 30 grams.

Food is good and timely, expensive but my dogs love it. Customer service needs to check in more often to see how the food is helping your dog or not. I have only heard from them twice in over 3 months.

There are too many potato bits - I have read a few times that potatoes are only good for dogs in moderation as they may interfere with the absorption of nutrients. The portion sizes are too small. My dog is a perfect 6 pounds (as pronounced by her vet), she is not hyperactive, and yet the portion size for her weight range is inadequate. I have to supplement with additional, non-NomNom food to keep her satisfied. I worry about the volume of disposable plastic packaging. I would feel better about single-use packaging if it were to at least be made of recycled/biodegradable materials. However, my dog loves the flavor and is much more apt to eat this than any other dog food I’ve tried before. She is a picky eater. The delivery setup, including everything from promptness to cold packaging, is great.

Good food - dogs like it -Not so sure when it comes to portion size as the amount of food varies in as much at 3/4 oz in each package. Also, it's hard to tell what you are being charged. No invoice comes with the package nor does one come vial email. If there are multiple animals in the house, it is difficult to tell which food it for which pet. Customer service people are fantastic!

Was a nom nom now customer I believe for close to 3 years. I had some issues off and on with them forgetting to put one dogs food in the box a few times. I have 4 dogs and they didn’t ship replacement food until the next cycle period.. I’d say I spent close to 460.00 each month. Recently they changed the recipe and the size of the dog food. Several of my pups would get diarrhea when this occurred. Customer service got very slow in returning calls. I just couldn’t depend on them any longer. Went to a different company , NomNomNow couldn’t care less!

Pork selection has way too many potatoes (65%) of package. Needs more pork. Threw away. My dog would not eat.