Nom NomReviews of nomnomnow.com

Horrible customer service. I asked them To cancel my order 3 days before due date. After 3 days they charged my card I emailed them again no response. Then after 4 days they said they were short staff. Food arrived left 2 days in 100 degree temperatures! Horrible experience!

My geriatric cat cannot eat this food yet NomNomNow REFUSES TO REFUND MY MONEY BACK! Compound this issue with the incompetence of their customer service department (I received an email meant for a different customer from them), and their REFUSAL to honor their money-back guarantee and the fact that I ONLY received ONE WEEK'S supply (although they charged me for a FULL MONTH), and now I am a HIGHLY IRATE first-time customer of this company! I would NEVER recommend them to ANYONE because of their deceptive business practices and incompetent customer service department!

THE WORST CUSTOMER SERVICE!!!!! I have been trying to contact someone at the company for over a week. I have left messages, sent emails, and no response. The actual amount of food does not always equal the label on the bag. It says 200g but when I weighed it, was 102g. Additionally was the same for my larger dog's food portions. So I had to open additional packages to make sure they had a full meal and now I'm short. But I can't EVER get a person on the phone. What kind of company operates a business like that??? I'm researching other pet food delivery companies, as there are a few, because someone should be available to assist customers, not just take your money!!!

TERRIBLE, please avoid at all costs!!!!!!!!!!!!!!!!!!!!!!! I never write negative reviews, but my dog who is not a picky eater at all, turned her nose up at this food. I took her to the vet, and turns out they were putting additives that were POISONING to my poor puppy. I tried to cancel my account, but I was told they would still charge me... what?????? My dog almost died thanks to them. And now they're trying to say I still have to pay for spoiled food when there are so many other options out there? PLEASE, if you love your dog AVOID THIS COMPANY UNLESS YOU WANT YOUR DOG TO DIE!!!!!!!!!!!

Received a 4 week shipment today that was sent without any ice. On an 80 degree day you can imagine how warm the food was. I called customer service who expressed concern, however I cannot get another delivery for 8 days! That is ridiculous! They have no supply on hand to send? I think it's time to end this program.

My experience has been beyond awful. My main concern was always having issues with delivery and from the first trial they messed up the order, my cat didn’t all the packages, I was told different prices and was charged more. I still gave them another chance only for them to leave my cat without food because yet again they sent me the wrong order for dogs. Called customer service that by the way, don’t do much for you. They blatantly lied and told me I would get a replacement the following day and then AGAIN was lied to because it came two days later so my cat was without food for 4 days total. They don’t care at all. My cat really liked their food but they’re completely UNRELIABLE! Don’t waste your money!

Food was spoiled. Arrived five days late and was completely thawed, barely cool, definitely not cold. Canceling unless they redeem themselves. Will look into Farmers dog

I received the trial pack of nomnomnow for dogs. My dog liked the food! It was also a variety of flavors. I decided to go ahead and subscribe. They tell me I can pick two flavors. I pick them and also pick a setting to rotate the stock. I get a giant box filled with one kind of food. It was the beef mixture. My dog happily ate it consistently for a few days but now wont touch the stuff. I wondered if maybe something had gone wrong. After defrosting I opened up a package and it has a weird putrid smell. Disgusting! Now I have a bunch of food that my dog wont eat and I'm honestly not even sure if it's safe. What a waste!!!!