NoFraudReviews of nofraud.com

If I could give zero stars I would. I placed an order with the litter robot company using a visa gift card I had gotten for Christmas only for this joke of a company to flag me for fraud a whole week later after the gift card had been discarded because it had been used. The investigation started the day after I placed my order and was NEVER notified. I called their customer service only for them to essentially tell me I’m SOL and their investigation is closed. It’s total BS don’t order from any company that uses this god awful site.

Haven’t bought a computer in a few years. Made an order and went to work which is a hands on job. At the end of the day when I could use my phone again I had all kinds of messages text email voicemails to confirm my order. I sent an email because after 5pm you couldn’t return the call. I received an email saying the order was cancelled and to repurchase. Why would I even bother? They flagged and deleted it. I think it’s sketchy as hell having a company blast people with messages to verify your purchase and cancel within a day. It’s like ordering something on ups and then you get one of those random text messages right after saying to click this link to reverify your address for the package to arrive properly. Its a solid NO.

repeatedly blocked from completing online purchase with my credit card. They demand I send a photo of my ID and credit card, why would I do that??

Wont let me support an american business. Just trying to do some art while I recover from surgery and this company wants photos of my dl and credit card. Last thing I need is someone stealing my identity when Im just trying to relax, heal, and make some art with a foredom rotary tool. Apparently the company this nofraud "serves" doesnt like to be paid directly. I regret even placing an order. They charged me first and then refused to send the product. Who is the fraud? Now I dont have a rotary tool and I have to wait for my money to be refunded. Im out $650, I cant make art, which I wanted to sell, so I cant start a business wither. This is no minor inconvenience.

I've been with NoFraud for 8 years and it has done a stellar job. I have not chargebacks while using thier service. It has also helped salvage orders that may not have been approved. It allowed me to review and communicate with the customer in addition to thier verification. I recently moved to the Shopify platform with does a good job screening potential fraud & have added NoFraud for the additional confirmation verifying transactions. It has saved alot of time & stress trying to determine if a transaction is legit or not.

I got a fraud chargeback recently and they declined the claim despite having fraud reason. They dont cover chargeback like what they claim to be. Their sales guy Victor arranged that they wont process the responses but now their team has no clue of this.

NoFraud saved our butts! We were losing a ton of money to fraud and were considering closing my online store. We are not only surviving, but now we are thriving due to NoFraud.

I got a NoFraud verification email from a company that I did NOT shop from. Turns out my card was stolen and used on 13 stores in the past 48 hours. Only 2 of those stores cancelled my order. I am thankful I was alerted - I called my bank and cancelled the card ASAP.