nodpodReviews of nodpod.com

I hate to review for an item I never received but I placed an order on December the 10th and it’s Christmas and I still don’t have it. Several messages sent to them were answered with an apology but then stated frankly once we shipped it it’s not our problem. Tracking info I was sent stalled out on the 19th. They closed up shop til January and I’m left holding the bag (or lack there of) feel customer service is lacking with no way to speak to anyone live. I’ll let you know if they make this right.

They have zero customer service, they lied about free shipping and lied about delivery timing so won't have it for Christmas even though they said they would. I have tried calling, emailed and left a chat message and no response. I put a negative review on the website and it got taken down so don’t trust them!!

Ordered 11/28/25 for a Christmas present. While every company I had ordered from that day had already been shipped or received. I contacted Nodpod to ask for an update and when my order would ship. I received a email with a guarantee to receive my product before Christmas since I ordered Before Dec 8th. I was relieved until the next morning they sent me a email and CANCELLED my order . Like who does that for a Christmas order like wow and now if I choose another color which they are out of almost completely every color. Then I wouldn’t receive before Christmas. Bad customer service for a first time buyer. I understand it’s Christmas but why take orders for product you don’t have and can’t fill then lie to the customer. Horrible experience and Nodpod will never get an order from me again and I have told everyone about how this company does their potential customers.

Needs to be a lil heavier

I’m very disappointed in the weight. I expected pressure on my face from the advertisements. It’s nothing more than a blindfold. A very expensive blindfold. The silicone beads provide no weight so, I’m not sure how it’s advertised as a weighted blanket for the face. So disappointed.

Thoughts on the product: Eye pods were not as comfortable, and more intrusive than I hoped. I found the eye mask to be a little scratchy and irritating on my face. I also didn't find the polyester "cool" side to be much different than the cotton side. Both felt warm on my face. Perhaps room conditions were a factor as it was a warm night, and was looking for something more cooling and less noticeable on my face. Thoughts on nodpod.com experience: They encourage trial, touting a "guarantee" that says you'll love their products are fully refundable. What they don't mention is that they won't cover return shipping. To ship my order back in the box they sent cost $40 -- nearly half the cost of my order.

I sleep on my back. This doesn’t stay on. Pressure points don’t provide relief.

My package still hasn't arrived and it's been a month