NoctivioReviews of noctivio.com

Don't shop this company! I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but they additionally charged me also for the the 3-pack, and the nasal strips. In addition, their"guarantee" only covers loss or damage, but not customer satisfaction. Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction. I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped. In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened? In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. There was no such button! According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 4 days after that. I had contacted this business and requested a return label before it "Shipped ". In fact I could find no way to cancel the order so I wrote and they told me they don't accept returns unless product was lost or damaged in shipment. However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched." I contacted this business and requested a return label before it "Shipped ". What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue. which it is not any type of health issue!!! This company is nothing but a scam and obviously no intention of refunding my order. FURTHER MORE, I only ordered on package of tape ! I received and was charged for THREE Month supply PLUS they shipped nasal strips which was NOT ordered. Please send a total refund for my purchase .as soon as possible.

I also signed up for one months supply, but was charged for an additional 3 months, which was due to too many optional buttons when signing up. Misleading website and ultimately not good business.

I watched an ad for Noctivio mouth tape. Saw it had a satisfaction guarantee. I ordered several months worth since the ad offered a discount. I tried the tape, it hurt my lips. When I tried to return it, they hold me they only return damaged, list in transit or defective due to sanitary purposes. VERY DECEPTIVE ADVERTISING!!!!

Scam by this company. My order was increased by items I don't want. I'm in the process of getting my order canceled. I don't appreciate the way they processed orders without giving you a cost up front.

I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but also for the the 3-pack, and the nasal strips. In addition, their"guarantee" only covers loss or damage, but not customer satisfaction. Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction. I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped. In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened? I'm heading over to the Better Business Bureau website now to give them an earful about this SCAM company. In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. This was definitely NOT the case. The company also said that orders are "shipped out as quickly as possible". According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 3 days after that. Moreover, the company stated that "had we been contacted before the dispatch, we certainly could have updated or amended your order before it was shipped out." However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched." What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue. I stand by my review of Noctivio as a Scam.

I agree with these recent reviews, Website has no provision for cancelling unwanted merchandise before it was shipped that was never ordered. R See 3 days ago DO NOT order from this company DO NOT order from this company. It is a total scam. I ordered one month supply and they added on items that I didn’t request. You have been warned! Judith Dorsey 2 days ago I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.

I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.

DO NOT order from this company. It is a total scam. I ordered one month supply and they added on items that I didn’t request. You have been warned!