JLA
I recently ordered the Outdoor Metal…
I recently ordered the Outdoor Metal Hammered Christmas Trees, but I’ve run into an issue. The stakes that came with them were rusted and in poor condition. They ended up breaking, so I can’t assemble the trees at all. I’ve also tried reaching out, but I haven’t heard back from anyone yet. Thank you, Jonathan
Response from NivistoresDec 24, 2025
Hi, We sincerely apologize for the inconvenience caused by the rusted stakes and the trouble you experienced while assembling the Outdoor Metal Hammered Christmas Trees. As discussed in our previous conversation, we would like to confirm that the replacement stakes have already been shipped to you. Thank you for your patience and understanding. If you have any further questions or need additional assistance, please feel free to reach out—we are always here to help.