NissanPartsDeal.com Reviews | Read Customer Reviews of nissanpartsdeal.com

NissanPartsDeal.com Reviews | Read Customer Reviews of nissanpartsdeal.com

NissanPartsDeal.com reviews

650 approved reviews, newest moderated first

WD
Jul 30, 2026
I will never order from Nissanpartsdeals again.
I will never order from Nissanpartsdeals ever again. Their shipping team is phenomenal, I recieved my product in a timely fashion. Nissanpartsdeals employs some of the most rude, unhelpful, customer service agents. After being placed with TWO agents with a negative attitude looking for further information on an item, I will never spend my money here again.
Response from NissanPartsDeal.comJul 31, 2026
Hi WD, We’re sorry to hear about your experience. We take this matter seriously and are currently reviewing the calls and messages made by our representatives to ensure they meet our communication standards. Your comments have been noted and will be used to help improve our service moving forward. We appreciate you bringing this to our attention
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Jose A.
Jul 30, 2026
Excellent
Excellent, I recommend it, fast shipping.
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Diane H.
Jul 30, 2026
Part was shipped and arrived quickly
Part was shipped and arrived quickly
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Greg M.
Jul 23, 2026
Denied a return on an unopened part…
Denied a return on an unopened part within the return window. I asked for an exception to be made, I was told one would be made, then the exception was denied a few days later. Joke of a company to deal with, if you're expecting a dealership-equivalent experience for OEM parts, make sure you buy the right one, they won't take it back if you make a mistake.
Response from NissanPartsDeal.comJul 27, 2026
Hi Greg, Thank you for your feedback. We understand your frustration and appreciate the opportunity to clarify the RMA request. For customers who are uncertain about part compatibility, we encourage the use of our Parts Question feature available through our Customer Assistant, where the correct part number can be verified through the use of VIN. Regarding your RMA request, the item is an electrical component, therefore non-returnable under our return policy. We would also like to clarify that while our representative submitted a request for an exception, an exception cannot be guaranteed. Unfortunately, after review, the exception was not approved. We appreciate your feedback and regret that this experience did not meet your expectations. For more information regarding our returns policy, please visit: https://www.nissanpartsdeal.com/service/nissan-return_policy.html
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Jonathan F.
Jul 11, 2026
Straight up a scam company
Straight up a scam company. They sent the wrong item, won't send the correct item, won't refund me. Just stay away. they will take your money, they will ignore you, they will scam you. update: Company just sent me a notice to send the item back, but if its not the correct item they won't refund me. We'll you didnt send me the item you want me to send back. So that cant happen. They then sent me an email telling me to delete this review. Thats not going to happen. You won't fix your error, and you are still refusing to give me a refund. So is there a way to remove the 1 star you have? Add to that, your site shows all your great Google Reviews, only Google doesn't have a review page for you. 100% scam company, information passed on to a lawyer, deal with them, im done with you scammers
Response from NissanPartsDeal.comJul 13, 2026
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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ML
Jun 29, 2026
Tried to talk to an actual person about…
Tried to talk to an actual person about an issue I had trying to check out. Couldn't get past the bot chat or get a real person on the phone. Didn't buy from them. I wouldn't trust this site after what I experienced. Response to your reply: that is the number I tried. I couldn't talk to a real person. Why would I try it again just to go around on you phone tree?
Response from NissanPartsDeal.comJun 30, 2026
Hi ML, We're sorry to hear that our customer service did not meet your expectations. Our team is available via Email, Live Chat, or call at 1-888-726-6993 from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday. We take pride in our customer service, and we'd love to assist you further!
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Ray
Jun 24, 2026
WHICH PURCHASE ????????????
These reviews ABSOLUTELY NEED to identify WHICH purchase / product You Want Reviewed! I purchase more than one item! I will Not Review without knowing WHAT i am Reviewing!!! Please correct this
Response from NissanPartsDeal.comJun 25, 2026
Hi Ray, We invite you to leave a review on Trustpilot reviews to reflect your overall experience with our business, this is not limited to a specific product or order. If you've placed multiple orders with us, you're welcome to share your experience based on any aspect of your interactions with our us. We appreciate you taking the time to provide your feedback!
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Terry
Jun 21, 2026
Great price$$$
Great price$$$
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