NimomodelReviews of nimomodel.com

Response from NimomodelOct 3, 2026

Thank you for sharing your feedback. We’re very sorry to hear about the wing fit, front wheel installation, and finish issues with your Qantas Boeing 747. We understand how disappointing this is, especially for a model at this price. Please contact us with your order number and a few photos or a short video showing these issues so our team can review them and help arrange an appropriate solution. Please avoid forcing the parts into place, as this could damage the model further. We would also appreciate more details about your concern regarding the scale so we can check it carefully. Thank you for bringing these problems to our attention and giving us the opportunity to help.

Response from NimomodelSep 22, 2026

Dear Ralph, Your order arrived in the United States on September 11. Unfortunately, the parcel was selected for an import customs inspection, which has caused the delay.

Response from NimomodelAug 6, 2026

Es tut uns sehr leid, dass es bei der Zustellung dieser Bestellung zu Schwierigkeiten gekommen ist. Die Bestellung wurde von uns am 25. Juli ordnungsgemäß versandt. DHL hat den Zustellversuch jedoch als „Annahme verweigert“ vermerkt, während Sie uns mitgeteilt haben, dass Sie das Paket nicht abgelehnt haben. Um eine zufriedenstellende Lösung zu finden, haben wir dennoch eine erneute Zustellung veranlasst und die zusätzlich entstandenen Versandkosten vollständig übernommen. Wir bleiben weiterhin mit unserem Logistikpartner in Kontakt und verfolgen den Vorgang, bis das Zustellproblem geklärt ist. Nimo Models Kundenservice

Response from NimomodelAug 2, 2026

Hi, We’re sorry that your aircraft model has not arrived within the expected timeframe. Your order was placed during a period of severe typhoon weather, which disrupted international air transport and caused delays in both parcel movement and tracking updates. We have already contacted the logistics provider and requested priority handling for the shipment. Please send your order number to [email protected], and we will provide you with the latest delivery update within 24 hours. If the carrier confirms that the parcel has been lost, we will arrange either a free replacement or a full refund for you. Best wishes, NimoModel

Response from NimomodelAug 2, 2026

Hi, We’re sorry that your aircraft model has not arrived within the expected timeframe. Your order was placed during a period of severe typhoon weather, which disrupted international air transport and caused delays in both parcel movement and tracking updates. We have already contacted the logistics provider and requested priority handling for the shipment. Please send your order number to [email protected], and we will provide you with the latest delivery update within 24 hours. If the carrier confirms that the parcel has been lost, we will arrange either a free replacement or a full refund for you. Best wishes, NimoModel

Response from NimomodelAug 2, 2026

Hi, We’re sorry that your aircraft model has not arrived within the expected timeframe. Your order was placed during a period of severe typhoon weather, which disrupted international air transport and caused delays in both parcel movement and tracking updates. We have already contacted the logistics provider and requested priority handling for the shipment. Please send your order number to [email protected], and we will provide you with the latest delivery update within 24 hours. If the carrier confirms that the parcel has been lost, we will arrange either a free replacement or a full refund for you. Best wishes, NimoModel

Response from NimomodelJul 9, 2026

Dear Marco, We sincerely apologize for the delay and understand your frustration. Your order was placed on June 27. We packed and handed the parcel to the logistics provider on June 28, and it was scanned and dispatched on June 29. Due to recent typhoon-related disruptions affecting air transportation, the parcel was delayed in transit. It arrived in Germany on July 6 and was selected for a routine customs inspection on July 7. After being released normally on July 8, the package has now reached the delivery center and is waiting for local delivery. We are closely monitoring the shipment and will continue following up until it is successfully delivered. Thank you for your patience, and again we are truly sorry for the inconvenience caused. NimoModel Support Team

Response from NimomodelJul 7, 2026

Dear Albino, Thank you for reaching out, and I’m sorry for the inconvenience. We have checked your order. Due to flight delays caused by Typhoon Bavi over the Pacific, the shipment was temporarily delayed. This was a weather-related situation outside of our control. As soon as we noticed the issue, we immediately arranged a new flight route and updated the tracking number to keep your package moving. Your order is currently on its way to the United States. Please rest assured that your package is still in transit. The tracking information should update once it is scanned by the carrier again. We will continue to monitor the shipment for you. Thank you for your patience and understanding. Best regards, NimoModel Support