Nathan H.
Nimbata is a great call tracking platform
Ive been with them since last year, the features they offer like form tracking, customizable call flows, call recording, and so much more for the price is hard to beat. Highly recommend them!
Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it.Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. Nimbata charges a flat rate per answered call rather than per minute, so call spend stays predictable no matter how long conversations run. Every plan includes local, national and toll-free numbers, with number and usage rates that get cheaper as you move up plans. Annual billing is available at a discount. Agency plans include the lowest per-call rates and unlimited users, projects, and sub-accounts.Why marketers choose Nimbata:Fair, Transparent Pricing: We are the only platform that charges per answered call, rather than by the minute.Multi-Account Management: Manage multiple clients, brands, or business locations without switching workspacesGlobal Reach: Access local, toll-free, and vanity numbers in over 70 countries.Seamless Integrations: Push call data directly into Google Ads, Meta, GA4, HubSpot, Salesforce, and more.Connect the dots between your marketing and your revenue with Nimbata.
Nimbata | Call Tracking Software (nimbata.com) has 27 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent
Showing 24 reviews with 5 stars · Clear filters
Nathan H.
Ive been with them since last year, the features they offer like form tracking, customizable call flows, call recording, and so much more for the price is hard to beat. Highly recommend them!
Foivos V.
Nimbata is an excellent call tracking and analytics platform that provides businesses with valuable insights into their customers' phone interactions.
Eudes L.
Très bon outil pour faire du suivi d'appels. On peut ajouter des messages au début des appels, et faire des enchainements très pratique. Une chose que j'aurais ajouté c'est la possibilité de protéger les appels des robots et botnets... c'est quelque chose qui n'est pas encore disponible en France mais qui serait très utile. Je recommande.
Tino
We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. The Nimbata Team has been really responsive to our requests, as they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform to date.
Steven L.
We are a marketing agency and use call tracking to gauge the success of our work. We have used several companies in this space, most recently CallRail, which unfortunately kept getting worse. Each time their support would fail to fix issue after issue, and they would then break each promise they made that things would improve. We decided to try Nimbata based on their pricing model and their promise of good support. We are coming up on a year with them and I can say their support is not good, it is GREAT! They are honest, do what they say they will, and are truly there to help. We are very happy with our choice to go with Nimbata. It has been our best decision in the call tracking space in over a decade.
Katsiavos V.
Nimbata is evverything we need, to track our phone calls conversions. Helps us optimize our campaign on google ads, and facebook ads, by sending automatically the conversions to Google ads. It is pretty easy to use
Interior D.
The company offers high service, the staff is always there to help and guide us. The marketing team drew useful conclusions thanks to Nimbada.
Adrien L.
Really easy to use, the support service is just amazing, i think the best i've seen. Much better than calltrackingmetrics.com (they took soooooo long to approve numbers)