Michele S.
I couldn’t return my order.
I couldn’t return my order. I sent 3 emails and NO RETURN. No phone, no return emails.

Empower people of all shapes, colors, and sizes to feel their best.Better for you. Better for the planet.It's not you. You're not a strange fit.Most brands carry five sizes. That means over 5 billion people are in-between or outside of normal clothing sizes.Furthermore, clothing brands throw away over 5 billion dollars of clothing is thrown away each year.It's time for a change. Instead of the mass-produced approach, let's make clothes to-order that fit perfectly, just the way you like.Let's only use the best mills. And let's focus on quality craftmanship.It just makes sense.
SimplyBare Clothes (nimalist-store.com) has 286 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Michele S.
I couldn’t return my order. I sent 3 emails and NO RETURN. No phone, no return emails.
Bruce W.
Upon finally receiving my order and opening the package. Immediately I could see the cheapness of the materials they use in making their products. So I sent an email requesting a refund. After sending 3 emails over a 5 day period, I've receive no response. Then in a search I found that I'm not the only one who's experienced this. From now on I will research a company before making a purchase. AVOID NIMALIST!!
Duncan
Almost two months from order to delivery. Turns out you are buying from Liu Tong off the Ali Express Platform from China. They send the products via International mail to UCL / UBI Logistics in Sydney who then send it out as a Domestic parcel with Auspost. Order placed 8 Jan, first physical scan of the parcel 25 Feb.....so traceability is dark for that full period. I couldn't find a reference to this being a Chinese supplier. In their FAQ section they promise 2-3 days processing and shipping. They reference US Postal Service in a way that would infer they are shipping out of the US but this is for convenience and their argument is its if they are sending into the US. Again they claim 7-14 Days average shipping from various fulfillment centres near to your location. I queried the consignment twice and was just told to wait longer. The Tracking Number notification within 5 days is accurate but the tracking number for the International movement from China to their fulfillment centre is not traceable and is therefore of no value until the fulfillment centre dispatches it locally. You are never notified of the domestic tracking number. So the whole model is complicated, slow and not transparent. The item did arrive but by the time it did I was over it and had a strong feeling I had been scammed. Was actually surprised it did turn up.
Mgloney
Bought wallet. Dimensions not as advertised. Contacted customer service for a return via two email addresses daily for a week after initially waiting the posted 3-days for a reply. Never got a response. Contacted via Facebook page and was blocked. Worked with credit card to reverse charge. Wallet was not genuine carbon fiber. Was similar fake material to $10 wallets on Amazon but the $10 come faster and in better packaging. Site is a scam.
Jay W. C.
DO NOT BUY. I received my Airtag wallet a few days ago and it's utter garbage. Total junk. The Airtag slot was totally uneven and not secure at all. My Airtag came out of the slot even at the slightest touch. Absolute rubbish. I emailed them several times to initiate a return and refund. Haven't heard a peep. I'm finding out now that their MO is to take the money and run. Customer service is nonexistent. When I posted bad reviews on their FaceBook page, I was blocked and I can no longer leave reviews. Terrible people. I just filed a complaint with the Better Business Review. Check reviews on BBB and Trustpilot. This company is a scam.
Don S.
BEWARE - Purchased (1/28/22), received (2/11/22), quality was nowhere near what I thought it would be. Based on their return policy, "In most cases, items shipped from our store can be returned within 45 days after delivery or 30 days after shipment if the delivery date is not traceable." I send this email on 2/11/22 - THE PRODUCT IS NOT THE QUALITY THAT I WAS EXPECTING AND WANT TO RETURN FOR A REFUND. PLEASE PROVIDE INSTRUCTIONS. THANKS, DON S (301) 555-1212 No response On 2/21/22 I wrote, As you can see, this is my second request for instructions to return my order. Please respond. If I do not have a response by no later than Friday, February 25th I will let AMEX, which is how I paid for my order, know that you have not honored your return policy, they will refund me my money and you can then deal with AMEX to get your payment. NO RESPONSE The phone number that AMEX has for them is a non-working number.
Kate
Order arrived after a long wait but not suitable as too big and bulky, so far, after several requests no response with return details. Therefore I would recommend not to order in the first place!
Edgar M.
On December 31, 2021 I ordered a Nimalist RFID airtag wallet, as of this time March 1, 2021, I have not received my order. This store is total scam!! My order # is UG313425761YP