Nilight is committed to produce high-quality products, includes Led Light Bar, led work light, trailer light, headlights, emergency strobe lights to meet all of your needs. Our mission is to supply the best Auto Parts with the best price.
Nilight (nilight.com) has 57 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Auto Parts & Wheels · Ephrata, Pennsylvania
Excellent
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Auto Parts & Wheels · Hanover, Pennsylvania
Excellent
Showing 15 reviews with 1 star · Clear filters
Chris L.
Absolutely worst service and product. I ordered a light bar on Nilight’s site. My first time plugging it in and it already doesn’t work. I emailed the company from its website asking for a refund or return label. They ask me for videos and photos, then emailed me back suggesting me to check the wiring. Do not buy from them. I am still waiting for them To tell me how to return this piece of shit.
Harvey R.
I,ordered headlight set for my 06 silverado it rained here in burbank drivers side bottom light leaked i sent nilight copies of purchase photos of light cearly showing water inside light housing I have received no,respect for my buying their product or response about them sending a repalcment. Don't buy their products. They don't care.
Walter C.
You can't get a hold of these monkeys.... They have some robotic recording and no live people!!! What gives? They are a chinese brand trying to make it appear that they will support you in the US. Well, that is a BS concept, clearly! Don't buy any of their products if you think you are going to need/get support.
Response from NilightOct 30, 2025
I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at [email protected]. They will be happy to assist you. Thank you for your understanding!
Nancy Rodgers W.
They sell a bumper for a 2016 Jeep JK through Amazon. We recieved and it did not fit. They did not respond to emails or calls for 2 weeks. 3rd try by email, they finally respond, it does not fit your year car, ask Amazon for refund. No help trying to find the right bumper. BAD COMPANY DO NOT USE! No help whatsoever. They could have cared less.
Lew J.
Have had 4 6 switch boxes on my l-3301 tractor, all have failed in or about 1 year. Have sent several e-mails concerning this and numerous phone calls [none of which were answered or returned], very poor customer service.
Response from NilightOct 30, 2025
I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at [email protected]. They will be happy to assist you. Thank you for your understanding!
Ralph
Their customer service sucks they don't ever get back to you you send emails all you get is some computer generated reply that tells you they'll get back to you as soon as possible. They are slow to process your order.
Response from NilightOct 30, 2025
I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at [email protected]. They will be happy to assist you. Thank you for your understanding!
Mark
They address on the website is in PA, However they are actually located outside the USA? I emailed them and they said due to the time difference they may not be able to contact me during regular hours? I’m also in PA.. I told them by email I’m in the same state to which they never replied! Scam or not ? Seems scammy to have a USA address if you’re not at that address..
Response from NilightOct 30, 2025
I understand your concerns. Our physical store is indeed located in the USA, specifically in Pennsylvania. However, some of our customer service representatives are based in Asia, which can lead to time zone differences in response times. I’m sorry to hear about your frustration. We truly value every customer and are committed to providing support. If you have any questions or concerns, please feel free to reach out to our support team at [email protected]. They will be happy to assist you. Thank you for your understanding!