Night Owl Security ProductsReviews of nightowlsp.com

30 days and product stop working, what a joke of system please do not buy from them,pleaseeee

the system takes spells of recording and just keeps recording over and over with nothing there, Not the same camera, I thank they take turns. Put up 2 Ring cameras. Have to pay but lots better. Don't Buy.....

There customer service is horrible

Horrible product! Will not connect to the Internet. I will never buy another night owl security system again. I have a farm where I need security and I thought this would be a good product and it’s not. Stay away from it. Very aggravating.

Have the wireless camera's from Nightowl - bluntly they are terrible. Constantly go to sleep even during activity. Record time varies from 1 second to about 10 seconds with the average around 3 seconds and this is regardless of what activity is being captured. Quality is mixed. Significant delay (10-12 seconds) in what the system shows you compared to what is actually occurring. Connectivity is sporadic and when I contacted the company they said I should have gotten a wired vs wireless system (was not and is not an option) but the associated I spoke to didn't or couldn't seem to understand that. False alarms are common even when the sensitivity is turned down and if the sensitivity is set too low, then the system will not pick up on events such as people walking in the viewing area.

Technical support is no support at all your on your own after you buy from them run away really fast find a different system

After doing a great extent of research on these cameras, I gladly purchase them. Come to find out the website had an inaccurate description. They do not continuously record, even though the website says they do. I promptly returned them and was forced to pay for the shipping, even though the website and the company misled me with false information about the set up. Their customer service was horrible and it took them hours to return a phone call. They would not pay for the shipping back to the warehouse even though it was their mistake. I am very dissatisfied and will never purchase anything from night owl again.

I bought a Night Owl security system from the Base Exchange in 2022 I didn't use it for 2 years except for about 6 months then until recently I had been having a lot of problems from a tenant in an apartment that I was renting out. The tenant was violent and constantly trespassing in my yard damaging and stealing items, so I thought I would depend on Night Owl to watch the place while we slept, boy was I wrong! I tried to log into my account and I couldn't, so I called up technical support they had me create an entirely new account, and from that point on I haven't been able to use the entire security system so basically I wasted 800 plus dollars for junk right when I needed Night Owl for this violent tenant it lets me down! The moral of the story is if you want to be protected with some Dependable Security products please do yourself a favor and do not buy Night Out security systems! Research your Security products out throughly