Bao. H.
Super worry about my future stay in…
Super worry about my future stay in Nido Living in Copenhagen. Started to book 2 months ago and never can reach out to staff via call. Everything can only communicated via email and very minimal thing that i can ask about the apartment information. Anyway, i started booking procedure and more than 3 time the system failed to allowing for signature. After 4th time after I signed the contract and paid deposit, it took 2 weeks and still the portal did not recognize payment and don't allow for check-in. Emailed and was kept asking to update the system. I am super worry about my future stay, even booking procedure has such problematic with communication
Response from nidoliving.comJun 28, 2023
Hi Bao. Ho, Thanks for your review, we're sorry to hear you've been having issues reaching the team. We understand you've now been in touch with our Sales team and they have confirmed that following a delay confirming your deposit payment, your booking details are all as expected. The team look forward to welcoming you to Nido Bryggen very soon, and will be on hand to assist you both over email, and on our resident app, whenever you need.



