Dear nickelodeon, your shows currently are terrible. Nickelodeon was once fun with the likes of icarly,sam and cat,zoey 101 and all making us glued to our tv but now it only make my brother of 14 yrs fall asleep. Pls bring back the good movies pls 🙏
ME
Mika E.
Formal Complaint
Formal Complaint – Unacceptable Room Conditions, Poor Service, and Lack of Customer Satisfaction
I am writing to formally express my deep disappointment regarding the lack of cleanliness, poor service, and overall lack of customer satisfaction during my stay at Nickelodeon Hotels & Resorts. Given the high standards and premium pricing associated with your establishment, I expected a much better experience, yet I have encountered multiple issues that have significantly impacted my stay.
From the very first day, the food quality from room service was unacceptable. My eggs were burnt, and some of the fruit had no flavor, making it clear that it should not have been served in the first place. The lack of attention to food quality is both unprofessional and unacceptable, particularly for a resort of your caliber.
Additionally, the room I was provided was not properly prepared. The pullout bed was not set up upon arrival, and when I raised this concern, I was told that I would be temporarily moved to another room so that my family and I could sleep comfortably, with the promise that our original room would be properly prepared by the next morning. However, this promise was not upheld. Upon returning to the room, it was evident that it had not been cleaned, nor had the pullout bed been fixed. Instead, I was forced to endure two additional hours of inconvenience while staff attempted to correct an issue that should have never existed in the first place.
Further, the room itself was in unacceptable condition. The shower door does not close properly, causing water to spill everywhere, which creates both a major inconvenience and a potential safety hazard. The overall lack of cleanliness is extremely disappointing—dirty doors, dusty baseboards, and unclean areas under the sofa and bed all indicate that housekeeping is not meeting the basic standards of cleanliness and preparation. For a resort of this cost and reputation, I expected far better.
Beyond the unacceptable room conditions, the overall service and customer satisfaction have been severely lacking. The staff demonstrated a lack of professionalism and courtesy during my stay. On the day of checkout, despite my prepaid reservation clearly stating that checkout was at 1 PM, a manager stood at the door and rushed us out of the room. I explained that I needed to retrieve my glasses, but my request was dismissed, and the manager continued to pressure us to leave. I called several times to address this issue, but my calls were disconnected, and subsequently, my number was blocked from further attempts to reach the front desk. This is completely unacceptable behavior and shows a lack of respect and customer service that I would never expect from a high-end resort.
This entire experience has been frustrating, stressful, and absolutely not in line with the quality and service I expected. The rudeness of the staff, the failure to meet basic hospitality standards, and the dismissive attitude towards guests are extremely disappointing. I would never return to this resort and cannot recommend it to others.
Given these circumstances, I am requesting appropriate compensation for the subpar accommodations, poor service, and the complete lack of respect shown during my stay. Furthermore, I strongly urge you to take immediate action to improve your customer service, food quality, and housekeeping standards to ensure future guests do not face similar
Staff rushed us out at checkout, despite my prepaid reservation allowing until 1 PM. When I tried to retrieve my glasses, the manager was rude and dismissive. My calls to address this issue were disconnected, and my number was blocked. This experience was frustrating and far below expectations
MA
Matty
I Hate teen nick because all your…
I Hate teen nick because all your playing is loud house Please change it back to Henry Danger or Thundermns or Icarly or you could creat somthing called nick spongbob and put all of loud house on nick toons Do IT PLEASE!!!!!!!!!!!!!!
MC
Mateus C.
The film Henry danger is horryble
The film Henry danger is horryble
RB
Rita B.
Went there today
Went there today , got there 12.30 . Was only 1 person in front of me in queue at bar . Stood there then the lady on bar went off . So joined the other queue both ladies on bar went off to do other things . I realised they were short of staff so waited. My husband wanted carvery , l wanted steak chips salad no dressing on salad . Finally got served by a lady who was pregnant and probably rushed off her feet … husband had got his carvery and eaten it . After half hour my food came with dressing on the salad l told them straight away so off my food went . 20 minutes later l had got fed up waiting so went back to the bar . A lady just bringing it out l did look at it … went up for refund was told always dressing on salad unless said well the lady that served me was there and knows l did say NO Dressing on salad then she told me it’s been 20 minutes because they would do another steak … No they didn’t it was the same 1 .. discussing service & food . Which l had no meal ….
LM
Lynnette M.
Watching a movie was 5mins spans tge 8…
Watching a movie was 5mins spans tge 8 bloody ads. It was tge movie I wanted to see not 8 ads every 5 mins.
EG
Elder G.
Sexist agenda
Sexist agenda, only helping girls offering them backpacks, although boys are the ones lagging behind in schools everywhere they decide only to help girls, disgusting.
Literally "The War Against Boys".
I will share mine and all these experiences with everyone I know to remind them to disable this channel so their kids aren't exposed do deranged ideologies.
Too bad this channel is heading this dark path now because my childhood had many good shows here.
WI
Worm is H.
Nickelodeon has been in the past
Nickelodeon has been good in the past
But the shows are not good
The loud house and the really loud house have to go
And I hope they can stop the reboots of classic Nickelodeon shows