NHSReviews of nhs.com

My only advice regarding Mr Cheong Hung Lee Imperial NHS surgeon is to contact a solicitor if you have any concerns regarding his conduct, or that of any other clinician at Imperial Healthcare NHS Trust. The fact that the hospital themselves are directing me to seek a lawyer is concerning...

My GP decided i needed blood tests, gave me a form and told me to arrange an appontment at one of the hospitals listed on the form The form showed an email address to contact Very good, easy peasy I thought...WRONG! Why does the NHS make it almost impossible to make a simple appointment prescribed by their GP without jumping through endless pointless computer system hoops? Why do they need me to prove identification when I have all the GP's references to give them.. Why do I have to have an iphone and a computer operating simultateously to tranfer pointless "security" numbers? Why do i have to submit a photo id when they cannot has any idea what I look like? Why is the whole process so convoluted, Is it just to deter people from using the NHS.? (seems like it) Do they actually ever try out their systems on ordinary people before releasing them on the public? There is absolutely no wonder the NHS is supposedly on it's knees when they insist on wasting huge sums of taxpayers money with the sole intention of making life - and possibly death! - as difficult as possible for us patients.. They should realise that many, possibly most, of the people who have to use these systems are not computer experts and finding their way around obscure web sites is a real challenge. especiallyfor people who may be suffering serious health problems at the time. I suppose nothing will change while the taxpayer continues to hand out huge sums of cash to allow them to perpetuate and expand these grotesque practices.

• Here is my recent experience at a large NHS hospital, where I spent two weeks in the extreme trauma ward, due to a serious road traffic accident. I am not writing this to complain about the NHS as a whole, but just their choices of who they employ. I am as we all are that they are under pressure and short staffed, but they do seem to be scraping the bottom of the barrel. However I had 2 terrible experiences that are still giving me nightmares. The first was early one morning when this youth was on his rounds taking blood pressures, I obviously I was not waking up quickly enough for him, because, suddenly I was awaken by a sharp shooting pain in my arm that was already broken in four places and in plaster only to see this youth yanking my arm towards him to get the BP machine connected. Of course I screamed in agony and gave him a few choice words for his complete stupidity. • The other occasion was at 2am, when I needed to go to the bathroom and needed help getting out of the bed. I had several broken ribs amongst other things and three tubes attached. So I called out to the nurse on duty, I need some help, to which he replied shouting and I kid you not, Who the fxxx do you think you are asking me for help, do you think I am here to fxxxing help you, help your fxxxing self. I lied there for a few minutes, trying to absorb what I had heard from this nurse, but I still needed to get to the bathroom, so tried to get out of bed myself, he then laughed and said you cant can you because of all the tubes, then laughed again. I tried to pull myself up using the rail on the bed, when I felt my recently operated on coller bone brake. The nurse then shouted down the corridor for another nurse to help me, fortunately a nice Nepalese girl, who then took me to the X-ray dept, where they confirmed that my collar bone fix had broken and still is to this day, it could not be repaired. • This nurse was in his mid 60s and I can only assume that he had not worked in a normal hospital for all those years and had got away with that kind of behaviour for so long, so can only assume that he had been working at somewhere like broadmore or some similar institution. I had also observed the night before that he was drinking whisky from one of those small hip flask shaped bottles. I did of course make complaints to other nurses and one other higher up, but they were only concerned about the whisky. I know that they have heard him shouting and swearing at patients before, I had heard him myself from another ward on 3 other occasions. A year later most of my injuries have improved, however my head injuries seem to be long lasting and now suffer from PTSD from this experience on a daily experience.

Consistently poor service no matter which part of the Beast you engage with. Pointless, illogical and inconsistent data policies. If you live in North London, you can withold consent for the Beast to share your data on the central record. Very easy, one form and it's done. If you live in South London, it's a different 5 page form and you can't withhold consent unless the Beast itself agrees! Blatant breach of gdpr and unfair and discriminatory based purely on your location. What's more, Lewisham Hospital, which manages the latter process is obstructive and inert. Constantly making disproportionate demands for data they don't reasonably need to process your data instructions! I'm looking at yoo Ryan Poo(ley)

Worst one out of 5 can’t have plates for toast poor service. Apparently too much dancing is abnormal sleeping problem and bad memory is. a mental health disorder the doctor is the worst doctor I’ve Met

I waited over 3 hours on none emergency number I gave up I'm probably dead by time this posted. Bye bye

PERSONAL EYEZ, 2 HARBEN PARADE LONDON NW36JP. AFTER WE AGREED 2 WEEKS FOR MY GLASSES, HE EMAILED ME OVER A WEEK LATER AND CANCELLED,AND SAID THE SHOP WILL BE CLOSED FOR 2 WEEKS, THAT'S RUBBISH SERVICE, AND HE COULDN'T CARE LESS, AND HE ALSO LOST MY CASE & LIED ABOUT IT . . . NB: the date is approximate...

Where to begin? I have been back in the UK for just over a year and have non stop bad experiences with Edzell GP clinic, Laurencekirk GP clinic and Taybank GP service. I have been bullied, dismissed and shouted at (by the administrator at Laurencekirk). I dread to think how much money is wasted each year by NHS GPs in evasiveness, incompetence, inability to leave their ego at the door and actually listen to the the patient. On several occasions my daughter has not been taken seriously, having to see doctors on repeat for the same condition each time with no resolution and no clear treatment plan. I do not believe it now when i hear the NHS is chronically underfunded. From what I can see its terribly run, answerable to no-one, accountable to no-one, and lacking any competition. The majority of staff have forgotten they are a service provider working for the benefit of the patient and not just at work to pick up a salary. In the latest instance of time wasting we had a doctor at Taybank surgery request a meeting with my daughter to tell her he could not fill out a form for her. This should have been a phone call to me but instead he requested a meeting with my teenage daughter which left her in tears and will no doubt charge us the taxpayer for it. I did not have any health issues before returning to the UK but the stress of having to navigate the NHS on behalf of my two children is quite literally making me ill. Its a terrible state of affairs but from what i hear from friends and family everyone just feels powerless to do anything about it and the NHS is making no plans to do a root and branch review and get rid of the people that do not perform their jobs properly. Anyone complicit in this should take a long hard look at themselves and ask what they can and should do about it.