NHSReviews of nhs.com

Clatterbridge hospital, Wirral. Was more than sceptical when I was referred for physiotherapy on my neck,however I have been pleasantly surprised by the service at Clatterbridge,it only took a couple of weeks to get the appointment useing the nhs app. My appointment was at 08.40 and I was seen by Helen the physiotherapist at this time,after she took the full history she got to work on massaging my back and shoulder area,feel a lot better. I have booked in for another appointment and the letter was on my phone by the time I got home. All in all can't fault the professional approach and service. Perhaps it's time for people to stop knocking the service.

I was recently admitted to Solihull Hospital for a THR ... I have to say the ward (14) was spotlessly clean, the nurses and HCA's were all wonderful, caring, kind and they respected my dignity at all times, despite be being in rather a mess multiple times, they cheerfully cleaned me up, changed my bed ect with a cheery .. it's ok don't worry. Special shout to Kirsty, Joy, Noreen, Dawn, Becky, Jane and others who I'm sorry I didn't get their names, there was a HCA with dark hair done up in two little top knots like mini mouse who was also very kind ....also thank you to the student nurse Tommy. Staff responded to buzzers promptly every time, day or night which was very reassuring. A very different story to experiences at other hospitals. There was a good selection of food which was always hot, perhaps more simple meals like jacket potatoes with cheese and beans and more salads is the only improvement I could mention, there were a variety of hot drinks with biscuits served during the day. The cleaning and catering staff were also all lovely. The surgery went well so a big thank you to Mr Hamed and the anesthetist & team. As an OAP with some past medical issues I took a little longer to recover, I did think a couple of the physio's were not as understanding as they could be, everyone recovers at different speeds and as I'd had 2 days of projectile vomiting and the other end, a temp of 40° and low BP I wasn't feeling too well, but I was trying very hard, however at times this didn't seem to please them and I was told this was a day case procedure, which for some it may be (I was in 6 days) but once they'd ticked their boxes they left me alone thankfully. The outreach physio follow up calls are brilliant and very helpful thank you Claire. Overall I would rate Solihull Hospital very highly and would recommend it to anyone having orthopedic surgery. Thank you to you all, Suzanne.

i was very ill so i phoned 111 for advise the nurse i spoked to said she would send a ambulance they came thay checked me out the two ambulance men andy and james where really good they got the doctor to ring me thank god for the nhs the work they do is brilliant im on the mend now thank you to all the staff and doctors

i attend ane kings mill with my daughter due to a medical problem which gp wouldnt see me under new rules. receptionist lovely n all the team in a n e department especially dr jern yeoh who is now trying to get me help . treated absolutely wonderful n kept informed thank u ane staff kings mill

I went for a vein check today with a Fantastic Awesome Lady called SARAH BALA'C today in the CRV dept of the Countess of Chester Hospital. What an Exceptional thoughtful kind awesome lady. She is so Lovely and really put me at ease, I tend to chat a lot when I am anxious or nervous and she really helped me. Wow thankyou SARAH BALA'C for the gentle kind way you have. Also a wonderful lady at M&S helped me too, I'm sorry I didn't get your name but you are Awesome Lovely and Kind too, also the Awesome Baristas at COSTA inside the Countess of Chester are Lovely and Kind ❤️

A big thank you to the NHS, people are quick to slag them off but credit where it's due. I was treated at Darent Valley Hospital A&E yesterday. I was taken in by ambulance after calling 111 to report that I had chest pains and history of previous heart attack in 2017. I dialled 111 and the phone was answered within 10 minutes. I was given some advice after she had told me an ambulance was on route. It arrived within 15 minutes. I was given an ECG and left connected to the machine. As they were doing other checks, the machine spat out another print out. Apparently it does that if there's a change in the ECG. They decided to take me up to DVH Dartford. The ECG machine was left on and again it printed out another one. As we pulled up at the hospital, same thing happened again! I was taken straight through to A&E, bloods taken and was seen by a doctor within the hour. A chest x-ray was ordered and I only had to wait 20 minutes for the porter to take me. Bit of a backlog at x-ray but not too bad. Arrived there at 16:02 and discharged at 20:50. Diagnosed with an angina attack.