Tel A.
Phatetic...useless and embarasing
Phatetic Shameless. Why should i pay my taxes to useseless people withoot any emphaty.
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Tel A.
Phatetic Shameless. Why should i pay my taxes to useseless people withoot any emphaty.
Tar
At my local surgery there is no continuity at all. Blood tests results? I get a one line text suggesting I lower cholesterol, a link to an NHS page and no reference whatsoever to the problem I came to them with. Nor does it look like there would be any further communication from them. I cannot text back (no reply allowed). To call this service impersonal is to understate the case. I am not seriously ill, I hope not to be, I am not a member of the ‘worried well’ cohort, I don’t want an appointment any more than they want to give me one and I would much prefer to do this as quickly as possible, preferably by email, text or, if need be, by phone. I do not imagine I am alone in this, yet the system is astonishingly inefficient, wastes time and involves needless miscommunication for them as well as their patients. The result is patients feel roundly ignored, there is no follow up on the part of the surgery and it looks as though potentially serious problems could easily be missed, ignored or understated. It is very hard not to see this as a deliberate bulldozing of the population towards some sort of private medicine arrangement in the near future. Wouldn’t it be wonderful if I had a GP whom I knew, could see when necessary, who had some idea of any problems I might have and would text to check up on things? Results emailed automatically? Who had a personal interest? For whatever reason, there is none of this. I am not even a number to these people. Heaven help the very ill, the shy or diffident, the inarticulate or easily confused, those who aren’t at home with email and online services, those who don’t have a surgery nearby, or those who have mobility problems……. ….the people, in fact, who have the most need of the NHS. My surgery DOESN’T look rushed off its feet or under funded. In fact, it looks like it’s had enough of patients and wishes they would all go away. All I wanted was the blood test results and a 2 minute conversation, or even a text, about what they meant and what else could be done.
Tony H.
MCHT Crewe --------------- Perhaps it is time to re consider how to contact outpatients. I receive calls from the hospital whilst out, yet no one leaves a message, so I can recall them & for some reason emails are out of the question!. They then send notification by letter. On a previous occasion their letter arrived on the day of my appointment. Today a letter from MCHT arrived that has been in the postal system for NINE days. Connected with this was a DVLA letter giving me 4 weeks to have an eye test, sent SIX days ago. My hospital appointment is for 15th July & the 4 weeks expires on 17th July for the test. I only hope my eyes will recover within the 2 days! I am unsure if the delays are caused by MCHT or RM or both ! I don't wonder that outpatients miss appointments through no fault of their own. Not a happy bunny !
Guido H.
You better just die. This is what the system has done to us. Just die. 10 months waiting list, 1 year waiting list. What has the gov done to our health system? Insane.
Michael B.
It is impossible to log in on Android. The software interface is a mess.
RG W.
I would be embarrassed to say if I was associated with the NHS in any way. Years and years on a waiting list and the imbeciles cant even find my details. Pathetic. Privatisation is the only answer and sack the most of them
David W.
Oxleas NHS foundation trust I had misfortune of staying in Oxleas care for four weeks Queen Mary’s Hospital Sidcup under section 2 off the mental health this is after sadly losing my best friend having to recess him and unfortunately did not survive and died at the age of 39. If he’s one person wants to say it would’ve been him I’ve been involved and saved over 103 people in my career and he’s run the people that I really wouldn’t want to save but could not so I was treated by the Metro police service as some sort of criminal sergeant made it clear that I wasn’t allowed to move and she made me feel absolutely atrocious after just spending eight minutes trying to save my Friend‘s life and then being accused of some God awful crime which to know about there is voice in my head said take tablet when you would be no longer Payne so I did within minutes and we taking the drugs I unconscious stop breathing four times rushed to Qeen Elizabeth London that part of the chair was absolutely tremendous and I can’t think Qeen Elizabeth was enough saving my life as I understand. I’ve stopped breathing reach four times and traumatic day and then forget that day the next part I don’t understand and I haven’t been able to get any answers from either Oxleas or the Metro police service or Qeen Elizabeth of trusted a mellow was asking his over sectioned on the 16th of November but I was taking into hospital not breathing on the 13th of November so where was I for four days? Three days? Three days and no one can tell me Oxleas absolutely hang your head in shame you don’t care about mental health. You shouldn’t be a provider for mental health because you’re atrocious you employ the most low grade nurses I’ve ever come across in my life. They lie over the most stupid stupidest things like there’s no tear coffee there’s no milk. There’s no sugar at the end of the day it’s not their bloody tea or coffee of sugar is the NHS and they do they live with the most stupidest things and to strip it all I had a CPA and a psychiatrist that I’ve made a formal complaint about when I had a care manager at Oxleas as we had my CPA meeting and both my care manager and my mum were in that meeting and yet the meeting was totally Natalie the minutes for the meeting which means a patient document was forged because it was totally as wrong so my care manager and Mum both made from complaints and guess what? I was discharged no longer had a care manager absolutely atrocious and then to be sectioned, but Not told that I was for three days and I’m approved by that I did write to the chief executive asking him if you’d like to explain why the employees nurses that lie constantly and can I also say if you client base is predominantly white why would you then employee 98% Black staff that have a terrible terrible reputation in mental health and yet no one seems to do anything about it? Well options NHS trust you shouldn’t be a provider for mental health because you don’t care and achievement you need some lessons in a bit of courtesy about replying to people when they send you an email I’d say to anybody that’s got their family or a friend in the chair with Roxy’s trust to look for an alternative because they are atrocious
James L.
I went to A&E at St Mary's hospital in they last few weeks 4 times they last time in A&E I go to reception book in no problem this o'clock am I am only person there 40 minutes later I get called by a nurse I ask way so long she says my breakfast comes first so then she says won't do you want her I said I wish to see a DOCTOR due to I am not getting better I choking when sleeping my trout keeps closing I am in pain I can not eat or drink this has been going on for weeks I said I think I been mis Diagnosed then I said if I don't get write answers I shall go to Tim Martin office so this nurse in Spanish exit says go were you won't I don't give a Dam just go and should up you silly English man so I ask for manager she says go elsewhere I go to find Shawna they manager no wear to be seen so I go back I see this other nurse I said please can you tell me when I expect to be seen another 40 minutes she says I would have called you early but there was a mark on your name so I thought they other nurse was doing something but I am so sorry please come in I explained my sim times she was very professional she sends me to a department none emergency I go there and explain my self again I also explain I have had tow strokes plus bleed on brain this Doctor from India was amazing he says how long have you been like this I say tow weeks he says its not OK you could have had another bleed on brain with this problem he has look at my throat says you have infected throuat and ears it's incredibly a consultant could not sort this out they same doctor tow years ago as I was in car accident told me to get out of A&E and blood coming from my head it's shame full a very good hospital going to they dogs in last tow years 5 people died there in A&E as got to speak with they manager of A&E in ground floor wear her office is I told her conduct of nurse she says I can't do anything they will go on strike no wonder Tim Martin left he was they last ceo he could not get hospital write or A&E he filled his pockets with tax pears money and run plus staff in ceo office refuse to to speak with members of the public so if they top of corporate responsibility for organising they trust is unprofessional no wonder they rest is going down hill now a new boss has taken over Julian Redhead ceo we shall see if he is a ceo or just money man to? This what happens when you make a DOCTOR a ceo with no busines expertes but they know about MONEY I THINK IT'S ABOUT TIME THEY NHS SENT A PROVISIONAL TEAM TO GET THIS HOSPITAL BACK ON IT'S FEET