Bethany L C.
Why Not Apply Credits Automatically?
I have more than $10 in credits, which you alerted me to, but not until after my order had been processed. I have to manually go in and select to use them on the next order. Why does NHC not just automatically apply credits to the next order? It's a little silly to allow your customers to lose a benefit like that.
Response from Natural Health Co.Aug 5, 2026
We apologize the alert about your credits was received after your order was processed. Our team is actively exploring solutions to better communicate when those are available to redeem. Our rewards program allows customers to choose when to use their credits, which is especially helpful for those who prefer to save and accumulate them.