Natural Health Co.Reviews of nhc.com

4.1567 reviews
Personal Care

Natural Health Co.

About Natural Health

Shop Now NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation.Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists.All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health

Natural Health Co. (nhc.com) has 567 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: Natural Health, nhc.com
Website: nhc.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lynn

Sep 3, 2026

Poor Customer Service and Too Much Plastic Packaging

I have 2 issues with NHC. I have had a subscription for several years for protein powder. My last shipment came packed in literally 5 feet of bubble wrap. Shippments used to be packed in brown paper. A much more environmentally safe packing material. I believe plastic should be fazed out whenever possible due to the negative environmental impacts. When I tried to call to question why the packing materials were changed all I got was the AI Assistant Natalie. NHC's website assures customers they will get to speak with a real person. This is not true. I was on hold for 7 minutes trying to get to a real person when was told I could leave a message. In plan to cancel my subscription if plastic continues to be used. There are plenty of companies who use brown paper packing and guess what it is cheaper than plastic!!

Response from Natural Health Co.Sep 11, 2026

Thank you for sharing your concerns. We completely understand why the change in packing materials caught your attention. We’ve recently moved away from the brown giami paper to paper bubble wrap, which is a recyclable paper-based option. We’ve also always made a point of reusing the plastic and paper materials that come into our warehouse from our vendors whenever possible, rather than sending those materials straight to waste. We’re also sorry you had such a frustrating experience trying to reach a member of our team. We understand that sometimes you simply want to speak with a real person, and waiting on hold only to be directed to leave a message is understandably disappointing. We appreciate you taking the time to share this feedback—it gives us an opportunity to look at both the packing experience and how we’re supporting customers who need personal assistance.

About Natural Health

Natural Health Co. (nhc.com) has 567 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: Natural Health, nhc.com
Website: nhc.com
Category: Personal Care
Listed on Five Star Index: 2026

Natural Health reviews

Showing 85 reviews with 1 star · Clear filters

Lisa S.
Oct 21, 2026
I did not order a subscription for…
I did not order a subscription for Lumbrokinase. Please cancel this order.
William H.
Oct 21, 2026
Did not order more pills they were sent…
Did not order more pills they were sent anyway
J.
Oct 21, 2026
Dreadful order fulfillment and…
Dreadful order fulfillment and shipping. Next business day is a joke. No response from human. Useless AI.
Janice B.
Oct 20, 2026
First of all I did not plan it to be…
First of all I did not plan it to be placed on auto ship, I got the link from someone and that must be how it was set up. Secondly no warning after seeing charges were pending suddenly it is shipped When I wrote to cancel autoship it was not shipped. I want my money back from the second bottle. It did not help me either. Janice Braun
Response from Natural Health Co.Oct 21, 2026
Hi Janice, I’m truly sorry for the frustration this has caused. We’ll reach out to you directly to discuss your refund request.
JM
Sep 6, 2026
Returned product that I did not order…
Returned product that I did not order over four weeks ago. Credit card company is disputing. Do not order, you will receive subsequent orders w/o your concent - then the issues elevate. They are great either way their apology, always very timely. Just credit my account. Btw, I had to pay $17 UPS to return the product. Buyer be aware.
Response from Natural Health Co.Sep 10, 2026
We’re very sorry to hear about this experience. We understand how frustrating it would be to receive an order you weren’t expecting. We’d like the opportunity to look into what happened and make sure your concerns are addressed. Unfortunately, we’re unable to locate your account from this review alone, so please reach out to our Customer Care team with your order information so we can assist you directly.
Dee S.
Sep 4, 2026
EVERYTHING.
EVERYTHING.
Response from Natural Health Co.Sep 10, 2026
We’re sorry to see that you had such a disappointing experience. We’d really appreciate the opportunity to understand what went wrong and what we could have done better. Please feel free to reach out to our Customer Care team so we can learn more and see how we can help.
Lynn
Sep 3, 2026
Poor Customer Service and Too Much Plastic Packaging
I have 2 issues with NHC. I have had a subscription for several years for protein powder. My last shipment came packed in literally 5 feet of bubble wrap. Shippments used to be packed in brown paper. A much more environmentally safe packing material. I believe plastic should be fazed out whenever possible due to the negative environmental impacts. When I tried to call to question why the packing materials were changed all I got was the AI Assistant Natalie. NHC's website assures customers they will get to speak with a real person. This is not true. I was on hold for 7 minutes trying to get to a real person when was told I could leave a message. In plan to cancel my subscription if plastic continues to be used. There are plenty of companies who use brown paper packing and guess what it is cheaper than plastic!!
Response from Natural Health Co.Sep 11, 2026
Thank you for sharing your concerns. We completely understand why the change in packing materials caught your attention. We’ve recently moved away from the brown giami paper to paper bubble wrap, which is a recyclable paper-based option. We’ve also always made a point of reusing the plastic and paper materials that come into our warehouse from our vendors whenever possible, rather than sending those materials straight to waste. We’re also sorry you had such a frustrating experience trying to reach a member of our team. We understand that sometimes you simply want to speak with a real person, and waiting on hold only to be directed to leave a message is understandably disappointing. We appreciate you taking the time to share this feedback—it gives us an opportunity to look at both the packing experience and how we’re supporting customers who need personal assistance.
Christian M.
Sep 1, 2026
I haven't received my order.
I haven't received my order.
Response from Natural Health Co.Sep 11, 2026
We’re sorry to hear your order hasn’t arrived. We understand how frustrating it is to be waiting for a shipment you were expecting. We’ll be reaching out to you directly so we can look into what happened and help get this resolved.

Natural Health Co.Reviews of nhc.com

About Natural Health

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Natural Health Co.Reviews of nhc.com

Natural Health reviews

I did not order a subscription for…

Did not order more pills they were sent…

Dreadful order fulfillment and…

First of all I did not plan it to be…

Returned product that I did not order…

EVERYTHING.

Poor Customer Service and Too Much Plastic Packaging

I haven't received my order.

About Natural Health

About these reviews

More in Personal Care

The High Performance Health Program - By Andrew Marsham

Oshala Farm

Dalia's Detox

Action Jackson Fitness

Natural Health reviews

I did not order a subscription for…

Did not order more pills they were sent…

Dreadful order fulfillment and…

First of all I did not plan it to be…

Returned product that I did not order…

EVERYTHING.

Poor Customer Service and Too Much Plastic Packaging

I haven't received my order.