Sean D.
Originally Good, really gone downhill
I was a very happy customer with this for a good 2 years, but then last year the service broke down from November 2025 until May 2026. They emailed everyone in April saying that if you had a subscription for that time period that they would give 6 months free and were going to review everyone’s open helpdesk tickets that went unanswered for months. In the meantime, they did give 1 free month, but then they never answered any of my helpdesk tickets (or any of my new ones) and they won’t answer any emails as I still am trying to find out if they are going to give us what they owe. Simply can’t trust them anymore!



