NFLReviews of nfl.com

At the beginning of the 2023 football season I made a payment for the YEARLY NFL+ package that lets you watch games online and watch either full or condensed replays. Sometimes in October this stopped working. I followed all the FAQ advice about how to fix it. Nothing worked. When I log in it still shows me as having paid for the content. But when I try to watch a game it says I have to subscribe. Ironically, if I try to PAY AGAIN it says "good news you've already paid for this" and won't let me pay again. But I STILL CANNOT watch any games. Contacting their "customer support" on numerous occasions just results in emails that point you to the FAQ and promises that a follow-up will be forthcoming. But nothing was forthcoming. And it's impossible as far as I can tell to talk or chat with a human who is empowered to fix it. One can only conclude that the NFL's digital experience is run by people who are as incompetent as its referees.

Would give zero if possible. Funny how all the commercials don't freeze but when game is on it freezes and kicks you out. It should cost nothing since it never works.

Terrible app! Continuous freezing & audio is horrible! Pretty sad for the NFL to allow this...

The NFL app is garbage! Constantly freezing and buffering if it even loads at all! I will not be renewing your services!

You didn’t call pass interference on a play that was easily pass interference on the bengals vs Steelers game 12/23/23.

I would give it zero stars if I could. It only stays connected about 5 mins before going back to home screen on fire stick. I did the recommended fix, clear cache uninstall then reinstall. That let it work for about 4 hrs before it was right back to dropping. It also takes close to 3 minutes to re log each time. Makes it unwatchable. This has been a problem all year how the NFL doesn't fix it is unbelievable.

Why pay for a game or premium when all they show is commercials? Your supposed to have a premium game and people are paying to watch and all's you do every 5 min play commercials? You that poor 10 sec before 2min warning injury or change of position then 1 play back to commercials. You can't talk about the game or show highlights. It's a joke how bad commercials are now a days definitely lost my respect for NFL network. Make it about the game not a million commercials no thank you! Never buying again.

The NFL app is so bad it must be in purpose. Crashes every 2 minutes. Someone should start a class action lawsuit