Terri
Be sure you are buying what you think you are buying!
I ordered a sweatshirt online. Thought it was exactly what I wanted. It arrived last night, looks awful. I initiated a return with the refund going to a "store" credit because I was going to buy a different sweatshirt. The email with the label came. I shopped for a sweatshirt like I really wanted but they had none so I wanted to change my refund request to go back to my original form of payment, my credit card. Since the return had already been approved, I cannot change it until I wait for 30 days. Returns cannot be made after 30 days!!!! So now, I am waiting for them to get back to me to resolve this. They have nothing I want, I want my credit card credited but I may be stuck with this awful sweatshirt!!! Shady business if you ask me!!! Buy locally where you can see the actual product!!! Never again for me!!! UPDATE: After several phone calls with fairly non-English speaking agents who know how to read out of their manual, and much frustrating time on the phone, they did send me an email stating my refund had been applied back to my credit card. This was after several days of effort on my part. Now to see if the credit actually shows up. LESSON LEARNED!!! I will buy locally.



