Joan H.
Very unprofessional
My first experience with John Morales was good. I was then turned over to John Baez. I felt he was very unprofessional and disrespectful. I choose not to do business with your company because of him. He told me if I would sign the contract he would have me funded in two days. Only to find out we were a long way from funding. Since I did sign the contract I was responsible for the application fee, that was taken out of my account without notice. He did not keep me informed of the process at all. He sent a site inspector out without my knowledge whom announced to my employees that I had applied for a loan and they needed to take pictures. At this point I was already in for the application fee, so I requested a new account manager. I was in contact with Marissa. She did handle my account with more professionalism. Weeks later I was funded. I feel I was totally mislead by John Baez. he told me something that was not about to happen. Does he get his commission when the contract is signed. Last thing. I went over and over with everyone that I would not enter into this if it was going to be done by taking the funds by way of my credit card sales. I was assured over and over my funds would be repaid by a daily debit. Yet, the day of funding that evening I went home checked my email and there was an email explaining that my credit card sales would be taken over by a company and how I could access my account etc. I freaked out. It was evening and I would not be able to reach anyone. I was very upset all night. I emailed Marissa and she informed me that this email gets sent out to everyone. Your company should change that and only send this email to those it applies to. I will not do business with your company again nor recommend you. I plan to pay these funds back as soon as possible and move on



