denise G.
Great with corresponding via text BUT…
UPDATE: They corrected the problem. Worked hard to get me another pair the next day. Great with corresponding via text BUT ordered on Friday and didn’t get them until after 6 on Monday, The box wasn’t sealed and was ripped open. Surprised they were still in the box.
Response from NextdaycontactsAug 25, 2021
Hi Denise, We truly apologize for any miscommunication or inconvenience. UPS does not deliver next day on the weekends, so orders placed and shipped on Friday are delivered on Monday. We are also very sorry about the damaged product - we pride ourselves on providing superior service and we clearly missed the mark. We want to make this right. We will be sure to reach out via email so that we can chat further and figure out how we can help you as much as we can! Best, Taylor S. NextDayContacts