I purchased a GLP medication after reading an ad for a discounted price. After 1 month waiting for my meds to arrive, I phoned multiple times. Worst customer support I have ever dealt with. I emailed and spoke with customer service to cancel my subscription which did get canceled. I kept receiving emails that my next shipment was coming soon. After i called to verify that they did cancel, i was told not to worry about the emails. I called the bank to block this vendor, had a gut feeling they would bill again. Sure enough, I was sent more meds without requesting them for over $1000!! I would not recommend this company at all.
JN
JOHN NIEDOSPIAL J.
Avoid this company at all costs
Avoid this company at all costs. No up front review. No chance to review cart before payment is taken. They automatically sign you up for a subscription for future unapproved orders. Customer support will not address any concerns you raise about the ordering process and drug shipment before you actually agree to get the drugs. I am challenging this order with my credit card company.
MT
Mary T.
purchase online 3 month
purchase online 3 month meds and 3 months help $125 for meds $35 for help they are tell me that I clicked six months on both and they have a strong no refund policy I'm now fighting to get my money back for something I did not order they're telling me I wasn't paying attention this is a scam!!
WM
Wayne M.
Have been cancelled 4 times for the…
Have been cancelled 4 times for the initial review. They said I didn't answer phone. Have never received a call. Called them to get a full refund of my 588.00 and they refuse. Told me I would get another call for the review expedited and still didn't receive call. They are a scam company
CH
Christopher
Worst company I have ever dealt with
Worst company I have ever dealt with. They took forever the first time. I cancelled after the first prescription because they took so long. The medication was not effective. I cancelled and ended up going back placed an order and nothing they just disappeared. They would reply with excuses then blamed me for not getting the 2nd dose. Embarrassing company BEWARE BEWARE BEWARE !!!!!!
LS
Lexi S.
Just got scammed out of 588 dollars…
Just got scammed out of 588 dollars because they immediately charged my account for a full year subscription without dictor approval. I called within the hour and was hung up on, made to wait, and sent in circles with no solution. I canceled it and they still sent medications the next day with overnight shipping with no doctor or confirmation with anyone. I managed to call fed ex and refuse the delivery. I have written emails requesting a refund and was told I wasn't able to get one. Even though they violated their own contract. This is one big scam company and I'm handling this all with my bank now.
CM
Christina M.
⭐ 1 STAR
⭐ 1 STAR — Absolutely Terrible Experience With NextMed
I honestly cannot recommend NextMed after this experience. The communication, customer service, and handling of medication orders have been extremely disappointing.
I was given a time frame for when my medication would be prescribed, and that time frame was not honored. Every time I reached out for an update, I seemed to get a different answer. If you cannot provide accurate information about when a prescription will be processed, then don't give customers a time frame in the first place.
The customer service has been just as frustrating. I have dealt with representatives who were rude, dismissive, and repeatedly hung up on me instead of actually resolving the issue. Customers should not have to keep calling just to get basic answers about an order they have already paid for.
What is even more unacceptable is the refusal to provide a refund for medication that has not been filled. I paid for a service that I have not received, yet getting my money back has apparently become a battle.
This has been an incredibly frustrating and unprofessional experience. The lack of communication, inconsistent information, rude customer service, and refusal to refund an unfilled medication order are more than enough for me to take my business elsewhere.
Save yourself the headache. If you expect reliable communication, professional customer service, and transparency about your medication order, I would strongly suggest looking elsewhere.
J
J.
Worst company!
Worst company!
They promise you customer service,
A dr to review your medical, and fast delivery. None of the above.
After waiting for my injections, Fed x delivered to the wrong address.
They have done nothing to correct the problem. Don’t be fooled like I was.