New World Diamonds Reviews | Read Customer Reviews of newworlddiamonds.com

New World Diamonds Reviews | Read Customer Reviews of newworlddiamonds.com

New World Diamonds reviews

Showing 448 reviews with 5 stars · Clear filters

Michael
Jul 7, 2021
Excellent customer service
My wife ordered a pair of earrings from New World Diamonds, but the earrings were not what was expected. Contacted Anji in customer service. Explained the situation. Anji immediately sent a return shipping label. She also followed up by email. We had the refund credited to our account in less than 4 business days from date the returned earrings were received by New World Diamonds. Excellent customer service and a desire to maintain a satisfied customer. Because of the excellent customer service, we will order from them again in the future
Response from New World DiamondsJul 8, 2021
Hi Michael, We always go an extra mile for our amazing customers. Thank you for the great review! We value your review and appreciate the opportunity you gave us. Do shop with us soon! Have a wonderful day! All the best.
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Fred M.
Jul 6, 2021
My wife loves her earrings
My wife loves her earrings! Amy was extremely helpful and answered all my questions. I will buy here again.
Response from New World DiamondsJul 6, 2021
Hey Fred Markham, Really appreciate your kind words. Thank you for choosing us. Such reviews encourage us to serve you better. Have a great day ahead!
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Rachel F.
Jul 3, 2021
Ring came on time and is lovely
Ring came on time and is lovely. This is the 2nd ring I've purchased, and I love them both.
Response from New World DiamondsJul 5, 2021
Hi Rachel Fanaras, Thank you for your valuable review! We value your feedback and appreciate the opportunity you gave us. Have a great day! All the best.
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Cynthia M.
Jun 23, 2021
The necklace is beautiful.
The necklace is beautiful.
Response from New World DiamondsJun 30, 2021
Hi Cynthia M. Thank you for the great review! We value your feedback and appreciate the opportunity you gave us. Have a wonderful day! All the best.
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Brittany M.
Jun 21, 2021
Great value and quality
Great value and quality
Response from New World DiamondsJun 30, 2021
Hi Brittany Mj Thank you for the helpful feedback. We love to hear about the quality of our products! We hope to work with you again.
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F. W.
Jun 18, 2021
From the call in
From the call in, to the delivery, to placing the ring on her finger, it was a great experience. I was very skeptical of purchasing a lab created diamond, especially sight unseen by internet. What prompted me was going into a mall jewelry store and looking at two rings, one lab created, the other mined. They were both equally beautiful and equally priced. The ring I ordered was very beautiful at 1/2 the price. Never again will I pay the price for a mined diamond, they’re the same…
Response from New World DiamondsJun 30, 2021
Hi F. Wiseman We are grateful for your support and willingness to write a review. We are super excited to learn that you are happy with your purchase! We hope to hear from you soon. We look forward to assisting you in the future. All the best.
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Rochelle A.
Jun 16, 2021
My ring is stunning
My ring is stunning. I will not hesitate to use them in the future. I am already planning my purchase for next year. My only feedback would be is that because of how long it takes to create your item, I would like a few progress reports along the way. It was a substantial purchase and it would have eased my concerns as a first time customer to get a progress report at some point.
Response from New World DiamondsJun 17, 2021
Hi Rochelle Adams Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
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Alexandra H.
Jun 14, 2021
Impressive customer service
The online process is quick and easy and when I had questions about a security issue that came up with my form of payment I was assisted by a live agent in short order ; they also were well equipped to aid me in reissuing my order with all the information corrected and the security confirmed . They seemed invested in ensuring that the purchase was processed correctly
Response from New World DiamondsJun 17, 2021
Hi Alexandra Hood Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best.
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