Newswire.comReviews of newswire.com

Response from Newswire.comOct 12, 2018

Hi Stephen, We are sorry to hear that you did not find our editorial process to be adequate. As mentioned in our later discussions, your release introduced a radical new development for scientific research. In our editorial process, we seek to ensure we can validate the source of the press release and new development. As is normal protocol with any reputable press release distribution company, we requested further information and guidance on how we can validate/affirm the contents/source of the press release. As soon as it was evident we would be unable to meet our editorial verification guidelines with your press release, we promptly provided a refund to you. I have reached out to you in seeking ways to assist you besides our wire service and should you decide to move forward with that, feel free to reach out to me. Thank you and we wish you the best of luck.

Response from Newswire.comMar 5, 2018

Hi Don, As a client who has worked with Newswire since 2015, I am sorry to hear about your latest experience. I would like to follow up with you to see how we can improve our processes and platform to better serve our clients. Thank you for your honest feedback and we will be in touch.

Response from Newswire.comFeb 28, 2018

Hi Dick, thank you for your honest review of our platform. Since your review, we have been working on trying to improve the results of your press release which I believe we have. We also provided some clarification to our some our of products/services to you and would be happy to continue the conversation should you have any additional questions. Thank you.

Response from Newswire.comFeb 28, 2018

Hi Phil, we have tried to reach out to you to help better explain your results of your press release. From the report that is available to you your release had over 900+ views and 322 site pick ups that we were able to track. I believe there may be some miscommunication in terms of your overall pick and we'd be happy to discuss and clarify with you any questions you have in regards to the results of your distribution with us. Thank you!

Response from Newswire.comJul 26, 2017

Hi Yahgozie, thank you for sharing your experience. I am sorry we were unable to publish your press release and did not mean to cause any miscommunication throughout the process. The reason we had to refuse your release was because the release included content that could be considered a biased and unfavorable tone in regards to the parties mentioned in the release. Due to our editorial standards, these comments or expressions either need to be sourced from a quote or public knowledge which they were not. If you'd like to discuss further, we'd be happy to explain further and can be reached Toll-Free at 1-800-713-7278 x 2 or by email at [email protected].

Response from Newswire.comJun 7, 2017

Hi, Thank you for sharing your post-experience with Newswire. Unfortunately, it appears that our competitors are attempting to solicit you for a future press release. We hope that this does not discourage you from using press releases for your content marketing efforts but demonstrates Newswire's leadership in the industry. What we would recommend is to evaluate your coverage from your distribution report. Should you need any additional assistance, please reach out toll-free 1-800-713-7278. Thank you.

Response from Newswire.comJun 7, 2017

Hi, We are sorry that you were unsatisfied with your experience at Newswire. Please feel free to reach out to our [email protected] team and we will be happy to help resolve your issue. We aim to ensure that we set our client's expectations and look forward to addressing your concerns. Toll-Free 1-800-713-7278 x 2 (Customer Support)