Carole J.
I had an excellent experience the first …
I had an excellent experience the first time I used Newswire, but my last process did not go as smoothly. My release was submitted and 'under review' mid afternoon the day before I asked for it to be released, but was never released the next morning. They got it out 2 hours late. In their defense, I was contacted by the company in an effort to regain my trust in them and I thought they did an excellent job of recovering. It turns out that there was an unusual issue they were facing at that point that has since been rectified.
Response from Newswire.comMar 5, 2018
Hi Carole, Thank you very much for your honest feedback. We appreciate your understanding during which we have a slight issue which had affected your release. We have since placed measures to avoid that type of situation in the future and thank you again for your patience and understanding. Please let us know if there is any way we can be of assistance to you for any future PR campaigns.