New Start CapitalReviews of newstartcap.com

I do not see how this company has such great reviews when they absolutely do nothing for me . I put in a request last month to remove a debt that was not on my credit report anymore the rep I spoke with said someone would be calling me . No phone since last month , I told her I wanted to replace that debt with another debt I did not know was on my report . Still no phone call , called today got some rude lady and all she said was you were suppose to call us . Well that’s not what the other rep said she said someone would call me . All they do is take my payments every month but never call and communicate about anything , I wish I would have taken my business elsewhere. I really hate doing business with people that can not take the time to call you or discuss your account with you , when you call them they act like , I am bothering them .