New Silver is a company with a mission -- improve local communities by providing fast, convenient, and flexible capital to real estate investors. We use data and technology to underwrite and originate investment property loans with more efficiency and predictability. Our pricing engine provides instant online loan approval and a term sheet so that our many happy clients are ready to make an offer in as little as 5 minutes.
New Silver (newsilver.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
newsilver.com
Website
newsilver.com
Category
Investments & Wealth
Location
West Hartford, Connecticut
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The Team over at New Silver are great! Worked with them before and hope to work with them on a couple of large deals in the near future. Great communicators and really know their stuff. I look forward to a long relationship with New Silver and the entire team!
Response from New SilverJan 18, 2024
Thank you for the great feedback KB, we really appreciate it! We are looking forward to continued partnership and are here to support you.
JP
James P.
We love New Silver
We love New Silver. Amra, Alex, Katrina and team have been the absolute best in processing our investment deals. They make everything super seamless. It is really hard to find a team of lenders that know how to get the job done the right way and are extremely knowledgeable.
Response from New SilverJan 18, 2024
James, really appreciate the kind words, we are here to make sure you are always happy!
SH
Scott H.
Excellent service and communication
My wife and I bought an investment property 1,500 miles from our current residence and New Silver was wonderful to work with. They are responsive, honest, and helpful. There was not one time during the transaction that I felt I was not fully informed of every aspect of their involvement in this purchase. Will definitely us New Silver in the future.
Response from New SilverJan 16, 2024
Scott, thank you so much for the great feedback, looking forward to continued partnership!
ES
Erixon S.
Exceptional Lending Experience with New Silver
I've been having the pleasure of working with New Silver as my hard money lender during the last 3 years and multiples transactions, and the experience has been nothing short of outstanding. From the beginning, their team demonstrated a high level of professionalism, expertise, and a genuine commitment to my success.
Here are some key highlights of my experience:
1. Expert Guidance: The team at New Silver provided expert guidance throughout the lending process. As long as you understand both side needs and goals, they offering tailored solutions that made sense for our investment.
2. Transparency: Transparency was a key feature of my experience. They were clear and upfront about terms, rates, and fees, ensuring there were no surprises along the way. They explain pretty well that rates will be only locked after appraise report. This transparency built trust, and I felt confident in every decision.
3. Efficient Process: The lending process was remarkably efficient. New Silver's streamlined procedures and cutting-edge technology made each step seamless. I appreciated their commitment to saving time without compromising on quality.
4. Competitive Rates: The rates offered by New Silver were highly competitive. They struck a balance between affordability and flexibility, aligning perfectly with my financial strategy.
5. Exceptional Customer Service: What truly sets New Silver apart is their exceptional customer service. The team was responsive, attentive, and went above and beyond to address any inquiries promptly. I felt valued as a client throughout the entire journey. On top of that, we as an investor, having the fact to not being pull a hard credit in our multiples transaction every single year is a sigh of relieve.
I highly recommend New Silver to anyone seeking a hard money lender. Their commitment to excellence and client satisfaction is truly commendable. Thank you, New Silver, for making our investment journey a success!
Response from New SilverJan 16, 2024
Erixon, thanks a lot for the detailed and wonderful feedback, looking forward to continued partnership!
RA
Rachel
The team works very fast with preparing…
The team works very fast with preparing approvals and loans, the website is easy to use to safely upload all needed documents.
Response from New SilverJan 11, 2024
Thank you for the feedback Rachel, we appreciate your business.
JL
Jeff L.
Quick response.
Quick response. Very helpful instruction.
Response from New SilverJan 7, 2024
Thank you Jeff!
JO
John
Solid Company
New Silver was a good company to work with. They have great communication and a great team. We closed a rental deal and were happy with the process. Looking forward to the next deal.
Response from New SilverJan 16, 2024
Thank you John, we appreciate your business, looking forward to continued partnership.
BO
Bozena
Bravo once again to Alex and his team
Bravo once again to Alex and his team! This is my 5th experience with this team and 5 stars rating on my part. They were able to term my file around within 1 week and terms ready in 30 min. You can always rely on excellent communication, fast service and stable terms from the beginning. They also think for a change and try to accommodate you with your interests in mind. Bravo!