גיא פרו | מ.
Perfect service
Happy to work with you, we received excellent, fast and efficient service. Recommend to anyone who needs financing to purchase a property or renovate.
Response from New SilverApr 28, 2024
Thank you!
New Silver is a company with a mission -- improve local communities by providing fast, convenient, and flexible capital to real estate investors. We use data and technology to underwrite and originate investment property loans with more efficiency and predictability. Our pricing engine provides instant online loan approval and a term sheet so that our many happy clients are ready to make an offer in as little as 5 minutes.
New Silver (newsilver.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Hartford, Connecticut
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Showing 117 reviews with 5 stars · Clear filters
גיא פרו | מ.
Happy to work with you, we received excellent, fast and efficient service. Recommend to anyone who needs financing to purchase a property or renovate.
Response from New SilverApr 28, 2024
Thank you!
Pablo
I like that I could reach the lending agent directly. I didn’t like that there was confusion around who appraiser should contact. You have a system where documents are to be loaded, but I was still asked for documents that were already uploaded! There was wasted time concerning the appraisal and being asked for documents you already had. Lastly, the closing took place at 2PM, this was known, yet again time was wasted when it took your company forever to approve the close. The process just seems frustrating and it appears left hand doesn’t know what right hand is doing… Update-April 30, 2024: I gave my review some thought, and decided that I was reviewing out of emotion. I want to apologize. After speaking with other investors and this being my first fix/flip loan, I realized that the process with New Silver was actually pretty good. There was some confusion with the appraiser scheduling but all in all everything was solved and the loan cleared in a very quick timeline… Thanks to James, who took the time to guide me through!
Response from New SilverApr 26, 2024
Pablo, thank you for your candid feedback, and thank you for the edit, much appreciated! We are looking forward to working with you in the future.
Kirk P.
Joe Desalvo was super helpful and amazing to work with throughout my loan process. His communication and response time made the process so smooth. Joe and Amra are wonderful and did an excellent job closing this deal quick and easy. I am excited to work with them! Thank you
Response from New SilverApr 23, 2024
Thank you for your feedback Kirk, we are looking forward to continued partnership.
Milton G.
New Silver saved the day. The New Silver team was able to pick up my loan when my first option didn't work bc it would have required too much $ down. New Silver was able to work a different formula to make the loan work for me. They also came in pretty last minute and were able to close within 10 days. The New Silver team was great.
Response from New SilverApr 13, 2024
Milton, we are glad to be of service. Looking forward to working with you and the Homevestors community in the future.
Lambert
James was wonderful in helping me navigate the loan progress. He made the whole progress seamless. I definitely appreciate the promptness of responses to my questions during the process. Thank you!
Response from New SilverApr 5, 2024
Thank you for your support
Mark R.
What an amazing team! From James in sales to Amra in underwriting — they all have speed and efficiency in mind. We started out thinking it would be 30 days to close and got it done in about 10 days. Amazing job from all. Fast, simple, efficient — these guys make the difficult part of the process easy.
Response from New SilverApr 5, 2024
Pleasure working with you Mark!
Jorge
Great sevice
Response from New SilverMar 30, 2024
Thank you for your business
Brandon
Quick easy transaction for new construction loan. James was amazing to work with! Will be using going forward!
Response from New SilverMar 18, 2024
Thank you Brandon, its been a pleasure working with you.