pissed
NO FREE USABLE CLIENT!!!
Even after paying for access, I'm asked again to pay for a usable client. This is simply not right - it's calling nickel and dimeing customers to death.
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Newsdemon (newsdemon.com) has 321 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Internet & Software · Columbia, South Carolina
Great

Internet & Software · Columbia, South Carolina
Excellent

Internet & Software · Rock Hill, South Carolina
Excellent

Internet & Software · Columbia, South Carolina
Great
Showing 10 reviews with 2 stars · Clear filters
pissed
Even after paying for access, I'm asked again to pay for a usable client. This is simply not right - it's calling nickel and dimeing customers to death.
Vanyel
I was unaware that all posts would be tracked and monitored. Additionally I requested permission to post immediately after I started my account. I never received permission after three days.
Merlin
I have used Newsdemon on and off for some years now and the service has always been excellent. The only problem I had was, when I tried to cancel the VPN, the software would not allow it! I emailed customer svcs and they demanded an explanation for my decision to cancel. It took 2 days of emails before it was finally cancelled! It's not like i was in a contract or anything. Because of this I have only left 2 stars.
Cyril
I subscribed on the premise that I would get a free VPN service however I have not been able to activate the VPN with the supplied login details....i get a logon/password doesn't exist error". Support isn't helping. I guess i will be cancelling
Response from NewsdemonNov 26, 2016
We do apologize for any faults with the support you had received. Please feel free to contact me directly to see if I can assist with your issue - [email protected] - Look forward to assisting any way we can to get you up and going!
Iain
Found it very difficult to set up really still don't know what to do, I will move to another user friendly service shortly.
Response from NewsdemonOct 17, 2016
We're here to help! Please get in contact with our support department here http://www.newsdemon.com/help.php - We'll be glad to help you get all set-up and going, utilzing all of your member benefits. Don't be shy, ask us anything you may need assistance with. We're glad to help
Niels
I created an account and paid through Paypal. However after a couple of days i still haven't received my account. Update 17-10-16: I Have emailed the support address a couple of days after my purchase, but also no response...
Response from NewsdemonOct 17, 2016
This may be something to do with the way emails have come in. If after checking your spam folder, you are unable to find your credentials, please contact us at [email protected] with the email address you used. We'll get them right over to you!
Trevor
just would not down load from newsbin pro
Response from NewsdemonSep 12, 2016
We are sorry that you have had such a negative experience with both the service and a response to any emails. Would you be able to provide you question to [email protected] ? I'd be glad to personally help with whatever issues you may be having
Robert
In the event you lose your log in details you'll find it's simply Goodnight Vienna for Newsdemon. It won't let you recover an account with your email address alone - it demands your customer number in addition. This, by definition, is unlikely to be to hand if you've lost your log in details. The whole account is irretrievably lost. It's a very good example of what happens when rigorous theory transcends practicality. Bottom line - a waste of money.