New Law Business Model (NLBM) was created to provide lawyers with all the training, technology, and tools they need to use their law degrees to serve families and small business owners in a truly meaningful way. The New Law Business Model creates a win/win for clients and their lawyers, by deeply serving the clients with a high-value service and allowing the lawyers who serve them to make a great living, with a flexible schedule often working from home if they choose, and a deep sense of personal and professional satisfaction.
New Law Business Model (newlawbusinessmodel.com) has 96 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
newlawbusinessmodel.com
Website
newlawbusinessmodel.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have been trying to transition my practice from Family Law to Estate Planning for six years, and used a different coaching program. After about a year and a half I gave up on the program. Somehow I found NLBM and gave it a shot and I am so excited to say that I have fully transitioned to Estate Planning. The program absolutely works and has filled my pipeline. But perhaps the best part is my coach, Kristyn. She not only coached me through the program but helped me get through the roadblocks that were preventing me from moving forward with this transition and supporting me outside of just practice. I finally have control over my schedule and freedom to practice the way I want to.
Response from New Law Business ModelMar 24, 2026
Love hearing this—what a big shift.
Making a full transition like that after six years (and a previous program that didn’t get you there) is no small thing. You stayed with it, did the work, and now you’re seeing the results—both in a full pipeline and in having real control over your schedule.
Also really appreciate you calling out the coaching. That kind of support—working through both business strategy *and* the personal roadblocks—is a big part of why this works when people stay engaged.
This is a great example of what’s possible when the right structure, support, and implementation all come together.
So glad to be part of your journey.
LJ
Lynda J.
Need Help? Call...
The level of responsiveness is incredible. Every time I hit a snag and needed to reach out for help, someone responded quickly. The team is patient as I am learning a new process and very helpful in problem-solving without judgment. It's great to know I've got a whole team invested in my success!
Response from New Law Business ModelMar 17, 2026
Thank you so much for sharing this—it means a lot to all of us.
Learning something new can come with plenty of moments where you need support, and we’re so glad you’ve felt held every step of the way. Having a team in your corner (without judgment!) is exactly what we want every NewLaw attorney to experience.
We’re truly invested in your success and so grateful you’re part of this community.
With appreciation,
Ali & the NewLaw Team
TR
Traci
I’ve had a very positive experience…
I’ve had a very positive experience with New Law Business Model and the Personal Family Lawyer® systems. The model itself is top-notch — thoughtfully designed, values-driven, and incredibly comprehensive. The training is practical and relevant, the support team is responsive, and the attorney community is extremely collaborative and generous. I genuinely feel equipped to build a modern, client-centered estate planning practice because of the systems they’ve created and the generosity of the community.
I also appreciate that the organization listens. They actively seek feedback and make real efforts to respond to what the community needs, which says a lot about their leadership and long-term vision.
Like many innovative companies, they’ve taken ambitious steps to develop new technology intended to replace multiple outside platforms. While the vision is strong, that product rollout appears to still be evolving, and I’m hopeful to see continued refinement there.
Overall, I’m really happy with NLBM and believe that this has been a meaningful investment in my firm, and I value being part of a community that is committed to serving families well and continually improving.
Response from New Law Business ModelMar 24, 2026
Thank you for such a thoughtful and balanced reflection.
We’re glad you’ve felt the strength of the model, the training, and especially the community. That collaborative environment and shared commitment to serving families well is something we’re very intentional about building.
And we hear you on the tech. You’re right—we’ve taken on a big vision to create an all-in-one system, and with that comes ongoing refinement. Feedback like yours is exactly what helps us continue to improve and make it better for everyone using it day-to-day.
This is a great snapshot of what we aim for: a values-driven model, strong support, and a community of attorneys who are actively growing and evolving together.
Grateful to have you as part of it!
BG
Bret G.
This company changed my entire law career!
I began my journey with New Law Business Model over six years ago, and I can tell you their program has changed my law practice and my life! After being stuck in a family law career for two decades, they helped me not only with the resources, but the training to make the leap over to having a thriving estate planning practice. At any given time on any given day there are live trainings with topics ranging from estate planning to attracting new clients to selling your law practice. If you can’t find help on any particular topic, you’re not looking. We absolutely love our practice now and look forward to our continued partnership with NLBM.
AS
Amy S.
Highly recommend the NBLM
NLBM is a great program that has changed my career. I used to be a litigation attorney and now practice in estate planning. It is a comprehensive course that teaches a system that helps secure clients and focuses on the clients' and families' needs in order to keep them out of court and out of conflict. Ali Katz was kind enough to sit down with me at a conference to help me work through some issues and questions I was having. She did not have to do that, as she has people she hires to handle those things for her, but she did it because she truly cares and loves what she does.
Response from New Law Business ModelMar 17, 2026
Thank you so much for this share, Amy.
Making the transition from litigation to estate planning is no small thing, and I’m so honored that NewLaw got to support you in that shift.
This work is deeply personal to me, and I really do care about each attorney building a practice they love, serving families in meaningful ways.
I’m also so glad we had that time to connect in person. Those conversations are some of my favorite moments.
So grateful you’re part of this community—and I’m cheering you on as you continue to grow and serve.
With appreciation,
Ali
JU
J. U.
New Law helped me jumpstart my new business
New Law helped me jumpstart my new practice. I have a steady stream of new clients who need my services.
Response from New Law Business ModelMar 17, 2026
Thank you so much for sharing this—a steady stream of the right clients is exactly what we want for every attorney in our community. So glad to hear your practice is up and running and gaining momentum.
We’re cheering you on as you continue to grow!
Ali & the NewLaw Team
KR
Kristy
High Cost, Limited Value, Unproven Sustainable Framework
I’m sharing this as a former employee of a firm that participated in NLBM and the AGM program. With 15 years in HR Tech and operations—building Customer Success teams and leading organizational strategy—I was responsible for evaluating and executing the operational model inside a member firm.
Based on my experience, the value of the program is far more limited than the messaging suggests. While the materials may help attorneys brand-new to Estate Planning, the same foundational knowledge is widely available at a much lower cost. The cost-to-value ratio became increasingly difficult to justify.
A core concern for me was the lack of proof of concept. I did not see the type of operational rigor that should underpin a business model marketed as a comprehensive, strategic approach. There was no capacity modeling, no staffing forecasts, no client journey mapping, and no data-driven analysis demonstrating that the model is sustainable at scale. Without this foundation, it was challenging to understand how the program’s recommendations support long-term firm growth.
The business model itself is heavily attorney-centric. It emphasizes delegating non-legal tasks to staff, raising prices to cover that structure, and positioning this as a “holistic” client experience. From what I observed, the actual added value to clients or staff did not align with the significant price increases the model encourages.
Many attorneys join NLBM because they’re seeking strong operational guidance. In my view, the coaching team did not consistently demonstrate the depth of business or operational expertise required to provide that guidance. Coaching can be valuable for personal development, but sustainable business growth requires consultants with specialized operational backgrounds—expertise that I did not consistently see delivered.
NLBM also promotes a list of preferred vendors. In our firm’s experience, several of these partnerships did not deliver the level of service or outcomes we expected. When we raised concerns, the responses often felt more like reframing or redirecting rather than meaningfully addressing the issues. This made it difficult to resolve challenges.
This review reflects my professional assessment and firsthand experience. I hope it helps firms make informed decisions about the type of support that will genuinely advance their business.
*My original review was submitted in September but removed after NLBM flagged my review. Since then there have been a number of new 5.0 reviews submitted.
Response from New Law Business ModelDec 30, 2025
Kristy, thanks for taking the time to write such a detailed review. We hear the professional experience you’re bringing to this, and we want to respond clearly to the specific points you raised so readers can understand what our programs are — and what they are not.
Cost, value, and who the program is for:
Our work is not designed as a low-cost education product or content library. It is an implementation-based operating system for estate planning firms that want to move beyond founder-dependent practices. While some concepts may feel familiar to experienced operators, the value lies in how strategy, pricing, staffing, delivery, leadership, and client experience are integrated and implemented inside real firms with real constraints. For firms not seeking that level of integration or hands-on execution, the investment may not feel aligned.
Proof of concept and operational rigor:
Operational rigor is core to our methodology. In our Advanced Growth Mastermind (AGM) program, firms work across CEO (typically the attorney), COO, CFO, and CMO tracks, with applied work in capacity planning, staffing design, financial modeling, pricing strategy, client journey mapping, and performance tracking. These tools are intentionally built for small-to-mid-sized professional service firms, where regulatory environments and growth realities differ from enterprise models. The goal is sustainable growth without sacrificing client trust or team health.
It’s also important to note that this perspective reflects a single firm and a specific employment experience. You were brought in to support operational alignment within that firm; the circumstances surrounding the conclusion of that role are separate, and the firm has continued to make progress toward operational alignment beyond your tenure.
Attorney-centricity and pricing:
Our model is not about pushing work onto staff or raising prices for the sake of margin. It is about building firms that are not dependent on a single attorney’s capacity. This includes investing in leadership, training non-attorney team members, clarifying roles, improving delivery systems, and aligning pricing with the actual experience being delivered. Pricing changes are intended to support better service, healthier teams, and long-term viability — not simply overhead.
Depth of operational guidance:
Many attorneys come to us because they were never taught how to run a business. Our role is to meet them where they are and provide structured frameworks that reduce costly trial and error. AGM is not personal-development coaching presented as business strategy. It includes experienced operators across finance, operations, marketing, and leadership with a strong focus on execution. We also recognize that our approach will not be the right fit for every firm.
Vendors:
With more than 800 firms nationwide, no single vendor will be right for every practice, and preferred vendors are not mandates — they are options that have delivered results for many members. Vendors actively market to firms in this space, and we encourage members to involve their coaching team when evaluating any vendor so fit and expectations can be assessed early. When issues arise, we help firms evaluate outcomes, course-correct, and make informed decisions. We reassess partnerships based on feedback and results and take concerns about ethics or service quality seriously.
Fit overall:
Firms should choose support that aligns with their goals and how they want to grow. Some leaders prefer generic consulting or attorney-centric coaching. Our work is designed for firms that want an integrated framework balancing data, leadership, client trust, and sustainable execution across the entire firm. We encourage prospective members to evaluate any program based on the kind of firm they want to build.
Thank you again for sharing your perspective.
DI
Diamond
Amazing and works well
Amazing and works well
Response from New Law Business ModelDec 30, 2025
I'm glad our membership is working well for you. Thank you for sharing!
