Tech T.
I used to like buying from NewBeeDrone until this
I have been flying R/C for over 20 years and purchased thousands of dollars of products from NewBeeDrone. I recently purchased a complete bind and fly drone from NewBeeDrone and on the second flight the drone falls out of the sky mid-flight and resets itself on the ground. Defective electronic speed controller (esc). 1 of 4 motors does not spin. NewBeeDrone customer service tells me this is a known issue with this drone and they have many customers with the same issue. NewBeeDrone asks me many questions and has me upload video proof of the flight failure. NewBeeDrone customer service then tells me they do not accept returns, will not repair or replace the defective drone, and that I need deal with the Chinese manufacturer and there is nothing else they will do. I have spent thousands of dollars over several years with NewBeeDrone and this is how they handle my very first product issue. Not a trustworthy company in my opinion and I do not suggest buying anything from them. Even when you do everything right and have all of the photo and video evidence of a defective item, this NewBeeDrone company will not accept my return, repair, or replacement. Buyer beware. Many reliable established fpv retailers to choose from out there, I would skip NewBeeDrone.