NeutrogenaReviews of neutrogena.com

Bought a 60 SPF face serum. The pump is defective and does not work. After taking all my product info via phone and my name and phone number, they told me to return it to the store. I was not about to waste my time standing in line. I will never buy anything Neutrogena again. Their customer service is tone deaf. Anything

Can't understand limited English of CSR. I would tell her something over and over and she would ask for the same info again. She kept interrupting me after asking me a question. I called to report the plastic clip on the face cleanser bottle is dangerous (sharp) and very difficult to remove. Neutrogena needs to address that issue as well as bringing back a product they've discontinue...creamy face cleanser. The foaming one isn't as good.

ich habe das waschgel deep clean von neutrogena geholt fand es anfangs gut weil es frisch auf der haut war. Nach zwei tagen hatte ich ein geschwollenes gesicht kleine pickelchen und angeschwollene augenlider. So wie ich gesehen habe passiert das nicht nur bei mir sondern bei vielen anderen. Das produkt sollte aus dem sortiment geschmissen werden

Neutrogena face wash Beware of this product, chemical reaction burn all over face, awful burning sensation and tightness to the skin, looked like a blooming strawberry....after using this product before and several other products over the years I've never in my life experienced anything like it 😭

My skin around my eyes are had a chemical reaction - red swollen dry and flaking looks like I had a chemical reaction. Been using it for years no problem but something changed and the last bottle I bought seems to be the product burning my skin. I been trying to fix it for months. Making eye doctor appointment.

Absolutely rubbish product, chemical burns to my face unable to contact customer service, stay away or face the consequences. If I could give it a zero would have done.

Also ich habe schon seit längerer Zeit die Neutrogena sofort einziehende handcreme benutzt und ich muss sagen, mit ihrer neuen Formel ist sie absolut nicht zu empfehlen, fettig, schmierig, ekliges Gefühl überhaupt zu schreiben, sofort Einziehende Handcreme, selbst nach 15-20 Minuten habe ich noch ein klebriges fertiges Gefühl, obwohl ich durch meine Arbeit bedingt sehr trockene Hände habe. Schade für das Geld was man dafür ausgibt. Absolut nicht zu empfehlen.

Absolutely horrified by what they've done to the 'Swiss formula handcream'. I've come to realise that when you see 'upgraded formula' on a product, it simply means 'cheaper ingredients'. They've utterly destroyed what used to be my favourite handcream, it leaves a horrible film on my hads, smells of chemical, and I'm about to wash it off. It doesn't moisturise, either. What a rip off.