Neurogan is a family-owned CBD company built from a personal story of healing. When doctors gave Grandma Lis just a few years to live, the harsh side effects of her medications left her searching for relief. That search led us to hemp, and after creating our first CBD remedy for her, she regained her strength and inspired us to share this natural option with the world. From that moment forward, our mission has been clear: to make safe, effective, and affordable CBD available for everyone.Today, we offer one of the widest selections of hemp-derived CBD products in the USA. Whether you prefer gummies, capsules, oils, tablets, creams, rubs, or other formats, our collection is designed to fit seamlessly into your daily routine. Each product is made with high-potency full spectrum hemp extract, third-party lab tested for safety and purity, and produced in cGMP and FDA-registered facilities.We stand for transparency, fairness, and results. With over 100,000 customers and 10,000 reviews, we remain committed to the values that started it all: make it personal, make it right, and make it fair. Neurogan exists to give you trusted tools for relief, better sleep, and more balance in life.
Neurogan (neurogan.com) has 31 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
neurogan.com
Website
neurogan.com
Category
Personal Care
Location
San Diego, California
Listed on Five Star Index
2026
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Bait and switch. Quoted one price for subscription but reorder was at a much higher price. Not customer friendly.
Response from NeuroganOct 13, 2025
Hi Patricia!
We’re very sorry to hear about this. It sounds like there may have been an internal error with your subscription pricing. Please email [email protected] so we can make this right. We’re happy to offer a free product of your choice plus an additional discount code you can use for future subscriptions (which you normally cant). We take full responsibility for the mistake.
RB
Robin B.
Abysmal Customer Service
Update: after not hearing from them I did a chargeback. Well that got their attention. They contacted me several times and have continued to contact me asking to have the company reverse that etc. I did, but the company won’t reverse the charge back so they’re on the hook. that said I do want to believe in this company because I think they offer some cool products, although they are a little misleading and shady on some of them. I was just looking at their NMN again, and they state their product is third-party tested; however their COA does not indicate what third-party lab tested the authenticity and the accuracy of the product. All it says is that the results were evaluated by somebody from Neurogan health and then another section that they use contracted third-party labs. But no name. Why wouldn’t you be transparent? so all in all I have to say don’t go with this company they’re because they are not transparent, Their customer service sucks and you really don’t know what you’re getting from them.
Original Review: Bought a few products from them a few weeks ago and I’m having a problem with one of them. I’ve emailed them twice *crickets*. clearly not a company that backs up its products or cares about its customers. They just want to sell. Will not purchase from them again and most definitely do not recommend them.
Response from NeuroganOct 13, 2025
Hi Robin, we’re very sorry to hear about your experience. We aim to be as transparent as possible and are happy to provide all documentation that supports our COAs and testing process. Please email me directly at [email protected] or [email protected] — we’d like to personally go through this with you. I’m not sure who on our end has restricted the chargeback, but we’re more than willing to work it out and make things right.
GR
Greg
IMO: Neurogan+Health and Neurogan,(Both are under the same leadership: Jan Brandrup.) are nothing but "Bonka..."
I originally wrote a negative review about Neurogan, (Neurogan+Health) and their Fisetin product because it did nothing for me, while other Fisetin products from competitors were more effective, transparent, and honest about their third-party lab tests and marketing. After my review, the owner contacted me directly. We spoke on the phone several times. He apologized and admitted their Fisetin marketing was misleading, though he claimed it wasn’t intentional. I appreciated the honesty at first and accepted his offer to send me a range of their products to try, even though I told him it wasn’t necessary.
After receiving the products and giving them a fair shot, I found no improvement. In fact, I ended up throwing all of them away within two weeks. For less money, I could get better products elsewhere—and I already had better versions of most of what he sent, from other companies.
While the owner tries to build credibility by highlighting his Danish heritage, “Viking” roots, and family involvement, none of that matters when the company’s marketing is misleading and their health claims are not backed by real expertise. Several family members are involved in the company, but none have any formal background or credentials in health, medicine, or nutrition. One family member, in particular, is promoted as an “expert” but is actually a European B-list actor and singer—hardly a qualification for developing or endorsing health products.
Their third-party lab testing is mostly for their CBD products, not for their supplements, and the Denmark lab story is more of a marketing gimmick than a mark of scientific rigor. Most of Neurogan’s business is devoted to CBD and other cannabinoids (CBD, CBG, CBN, delta-9 THC), not health supplements. The company presents itself as caring about health, but CBD is not a cure-all and is often just a band-aid for deeper issues. Their marketing is heavy on faux empathy and light on substance.
The CEO has no formal education or credentials in health, nutrition, or medicine—just a background in engineering and failed ventures in unrelated industries. The “team of experts” is mostly marketers and advocates, not scientists or medical professionals. The company’s reputation as an “internationally famous” health leader is pure marketing spin.
In short, I cannot recommend Neurogan or its products. There are better, more transparent, and more effective options out there. If you’re skeptical, do your own research—there’s plenty of information available if you look beyond their marketing.
UPDATE: I received an email from TrustPilot. The company, Neurogan stated I had reviewed the wrong company and should be directed to Neuroganhealth.com. That is funny.
Neurogan+Health and Neurogan Health (neuroganhealth.com) refer to the same company. Neurogan Health is a distinct brand from Neurogan (the CBD company) but both are under the same family leadership, co-founded and run by Jan Brandrup. Neurogan Health focuses on longevity and cellular health supplements, while Neurogan specializes in CBD products. Nice try, Jan Brandrup! lol!
Response from NeuroganOct 13, 2025
Hi Greg, we’re very sorry to hear about your experience and genuinely upset to read your words. No one should ever feel disappointed or misled by a company they chose to trust, and we don’t want anyone to go through something like this. Everything we aim to do is for the customer — from improving transparency and product quality to creating honest communication about what we offer. While we clearly fell short in your experience, we take this feedback seriously and will continue to work on earning back that trust.