Patricia F.
I ordered Neurocept
My husband ordered Neurocept from this copany on Sept. 29, 2025. They offered a 60 day return. The day I received the order I notified them I wanted to return for a full refund. They requested many forms of proof of his order, which I sent to them using my email, but informed them of his email whichi the orrder was placed under. They messed around until the 60 day expiration date and informed me it was beyond the 60 day expiration date and said there was nothing they could do about it. I continuedd to reach out to them about two or three times a week since then. I am so disgusted with this company because it seems they just want to scam people. It was also beyond my credit card company to do anything because they don't persue anything over 60 days. I am out $294.00 and I really can't afford to just throw away that money.


