Nancy T.
Do not buy from this company
Do not buy from this company! They are a deceptive fraud! I ordered 3 bottles. It took about a month to arrive. Then a week or two later I received 3 emails on the middle of the night: your next order is confirmed and has been sent. I did not order any more. I do not want anymore! I have contacted the company, with no response. I contacted my credit card company who said they cannot do anything because in the fine print when you order once, you are signed up for recurring orders. Imagine that! Medicine for people who are losing their sight, and the fine print is a trick. I am going to cancel my credit card to get rid of these unwanted shipments.
Response from NeurobellaOct 3, 2026
We’re sorry to hear about your experience and the frustration caused by the unexpected order. We’ve reached out to you via email so we can review your account and help address your concerns directly. Please check your inbox for our message with the subject line “URGENT - TRUST PILOT.” We hope to hear from you soon so we can get this sorted out. Warmly, Neurobella Support Team