netspendallaccess.comReviews of netspendallaccess.com

There overdraft isn't guaranteed and the customer service isn't any good at results. They also put it you are basically at a casino when banking with them because they agree for over draft protection and gamble a dollar each time for a overdraft protection with no limit.

Terrible customer service and they steal the balance from their own clients checking accounts with PATHWARD National Association bank in Sioux Falls, South Dakota. They unlawfully closed my checking account without my consent, then they kept/stole my $1,499 that was still in my checking account when their customer service representative, Erica, closed my account without my permission or consent to have done so. Someone else had lied to them about my Netspend visa debit card being lost or stolen, when it was not. That happened to me when I were visiting the area of Laramie, Wyoming. The greyhound bus station there inside of the Petro Iron Skillet truck stop convenience store is where that happened. Whomever stole my $1,499 stole it from my visa debit card with NETSPEND to purchase a brand new Apple iPhone, is what I had discovered after the theft. I filed a formal police report with Rapid City Police, South Dakota and Sioux Falls Chamber of Commerce, South Dakota because PATHWARD National Association bank is there. NETSPEND is absolutely terrible as a company and they employ illegal immigrants that can barely speak English as their customer service phone department. Terrible company. Their thievery scam is known as "Jaimie the cashier". Date of incident November 5, 2022.

Called support and FINALLY got a human on the phone. I asked if they have a Fraud or Security Department. CSR has a very heavy accent and asked why. I explained we have been getting envelopes with an unknown name at our address from them with what feels like a credit card inside. The CSR hung up on me. I tried to report fraud and they don't even care.

Horrible company to the tenth power