netspendallaccess.comReviews of netspendallaccess.com

I have been with net spend for years now and we moved and recently had to update all information while able to prove everything even offering marriage certificate social and lease my account still frozen a week befor my rent is due at our new apartment this has me absolutely freaking out and I'm being told to wait a few days for a response !! Unacceptable I'm starting in trust pilot but not stopping here if I'm facing homelessness Ness now after just moving and with two disabled kids in wheelchair 7 and 10 the money coming into this account is their direct government benefits for being severely disabled i also offerd as proof the account is still mine and the income coming into bit is my kids disability money everything anyone could need still locked out what do I do beware all!!!!!

Once again highly disappointed. I made a purchase through a site called clip where you purchase products at a discounted rate and you're able to utilize them. I purchased the product for a friend on the 3rd of March for $54 and sent the receipt to them as a gift so that they could utilize it. The friend told me several times that they did not receive the gift receipt and therefore no product was received or service. I opened a dispute and requested a provisional credit. After contacting the merchant they said that I had made no such purchase although you can clearly see it on my NetSpend account for $54 on the 3rd and that they could not help me with a refund because there was no account in my name, however they opened an account under the email that I sent the receipt to link to my name and my card. It is now the 17th there is no product there is no service and I do not have the money and I was told that I am not eligible for a provisional credit because there was no error on my account. I now have to still wait from 10:00 to 54 days to receive my money back with no credit from NetSpend which is absolutely ridiculous. I never received the service and I never received the product therefore I should be receiving a professional credit because in no world can I receive a service and not pay for it and they would have to wait that amount of time to receive payment from me. It is already the 17th and I've been dealing with this company since the 3rd and I've had no resolve just giving the runaround although you can clearly see the charge on my NetSpend account. And no ways this acceptable. Especially on behalf of NetSpend we should be looking out for my best interest. I should immediately be offered a credit seeing as how you can see the charge on my account, I don't have a service, and I do not have a product, the error was obviously on behalf of the merchant and it should be ruled in my favor however it is absolutely unacceptable to make me wait another 10 days to receive the money that I spent for a gift for a friend after I've already been waiting over 10 days and this chargeback could possibly take up to 54 days for me to receive almost $60 for a product and or service that I never received. I'm disgusted with the customer service and I'm discussing with the fact that it does not send like NetSpend has my best interests at heart. I am the customer and this other company can verify that these so-called certificates or whatever this is that you use these vouchers for these products and services were not used so why am I waiting and why am I not receiving my money back for something that I did not use, that the person did not receive or a service that I not did not receive when I clearly paid for it. Why is it fair for this company to do this and for my bank to sit here and hold $60 of my money that I earned and or work hard for and receive no product why am I waiting for a chargeback still when I've already clearly been waiting over 10 days for a service that I clearly paid for. This is so highly unacceptable and it's indicative of the type of customer service and or service you will receive from NetSpend if you go with this company. It does not matter if it was a error on my account or not there was a purchase for a product that I did not receive. There was a service that I did not receive. There is clearly a $60 charge on my account. Why am I being the one who has to be punished and or suffer or wait for my money because NetSpend doesn't want to offer a professional credit want to offer a provisional credit yet they would be willing to make me wait almost not only 10 because it's already been over 10 days but up to 54 days to receive a chargeback of my money. As a customer there's no way I can get a service and not pay for it for 54 days this is absolutely ridiculous and I'm so disgusted. I wish I could believe that NetSpend had my best interest in her but they obviously do not even in clear-cut cases if I pay for a service and don't receive it then I should receive a provisional credit as well as a full refund and I should not be the one who is punished and or have to wait to receive my money back absolutely ridiculous one star. Money back I will give them negative five stars if I could. That is clearly robbery if not fraud and there's no way that I should have to be held responsible and or have my money held up because of a mistake of a merchant.

On the 13th of December.I received email some several individuals in the corporate level of Netspend They informed me that they would look deeper into the matter and Give back to me within several days. It is been over a week now and I have not heard from them?I'm informing the public that netspend ⁶ does not keep their word and that they steal your money, but they also Do not keep their word. The matter at hand concerns an illegal transfer from my account to somebody else's account in the amount of $884 on December 27th 2022. I have made several attempts to resolve the matter with netspi. Don't know if it's been, but you know Pavel.

I had NetSpend all access prepaid card for years when it was Meta Bank, when Pathward Bank brought NetSpend that was the end of a good thing Pathward Bank destroyed NetSpend with all the fees, you can't even go to a ATM anymore without a fee this is ridiculous I close my account sometime ago with NetSpend because I found them to be horrible I went with Chime, they have a better solution and they don't have all the fees you can have as many withdrawals at the ATM as you want long as it's All points ATM system but NetSpend has got to have lost a lot of customers I wouldn't recommend them to no one

Poor performance all the time, it’s pathetic

Netspend all access is all bull....!. So I signed up because they say they have a 40 dollar sign up bonus:/ bs. None the less you're supposed to get 20. Leave these folks alone. The card doesn't even have a chip. Or a tap to pay. When you call you get a hold of that bronze looking dude off the Simpsons. Trust and believe they are full of it. What American wants the bronze dude off the Simpsons handling their finances? I sure don't.

Well it great for money saving and Well good service

Had a bad experience at first, however a corporate person reached out to me and straightened things out. I would recommend them to anyone now