Courtney R.
SCAM DO NOT BUY FROM THEM
SCAM DO NOT BUY FROM THEM DIDNT RECEIVE PRODUCT WONT ANSWER PHONE CALLS OR EMAILS
Family-owned since 1996, we offer two generations of nutritional service and expertise. With 7,000+ in-stock items, we are sure you’ll find what you need. Your order will be inspected, carefully packed, and usually shipped the same day. In the unlikely event that something goes wrong, we will fix it promptly, courteously, and to your satisfaction. At NetNutri, you can always get a family member on the phone, and we’d love to hear from you.
NetNutri (netnutri.com) has 87 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Courtney R.
SCAM DO NOT BUY FROM THEM DIDNT RECEIVE PRODUCT WONT ANSWER PHONE CALLS OR EMAILS
Stacey
Not sure if they are under new management but my latest experience has been awful. Placed 2 orders and never received either. After 3 emails, still no response. Used to be a loyal customer, never again!
Mark M.
I ordered two items and they sent one. They refused to respond to any of my four messages over the next week. I included pictures of proof of package and label and contents. Don't waste your money with this company, VERY POOR customer service!
Shilpa L.
We ordered Sandalwood essential oil NEVER arrived! We disputed the charge and got our money back After we ordered the product, we received an email saying that we will receive another email when it is shipped. We never received that email.
Barb B.
Zero stars.. stole my $80... No product. Left phone messages and emails! SCAMMING STEALING DO NOT ORDER FROM NETNUTRI!!!
Barry W. C.
after reading Trust Pilot reviews I noticed predominate reviews that were negative that sounded truthful about customers frustration by their particular circumstances BUT the positive reviews had glowing commentaries that did not feel genuine like they were insiders or friends of the company. Further more there was lacking reviews in the middle rating this company in the ( 2 or 3 or 4 ratings) which is indicative of a company that no longer cares about their customers. I decided not to do any businees with NetNutri. One can feel the distrust in bad reviews and the overstating of positive reviews that the overwhelming trust of this company is not worth having, Glad I never ordered anything from their website. Buyer beware !
Wendy P.
I have been dealing with this company for the past 4 1/2 years. I loved them for quite a while. But for the past 6 months to a year, they have gone down hill. I ordered DMSO back in September. Tried repeatedly to get a hold of them through emails and/or phone calls. ONly succeeded twice and got the run around being told they would send it the following week. Never came. Put in for a dispute charge on my card. Someone from their company called me to "see if I was happy with their service" um..no. So she connected me with a very nice man who said he would send me two 4 oz bottles instead of one 8 oz bottle of the DMSO. Yep..never got it. Tried calling back. Left an angry message because at this point I had stopped the dispute charge because I thought they would send it. I will NEVER EVER order from them again and I urge everyone else to avoid them. Unfortunately they no longer care about their customers.
Clark
Ordered protein powder Dec. 1. Contacted the company multiple times to get an update. No responses to email or website chat. Someone answered their 800 number on Jan. 27 and miraculously told me a new shipment came in the day before and my order will be shipped immediately. It is Jan. 31 and order status has not changed to shipped. TWO MONTHS since they charged my credit card.